PMP Exam Dumps - Project Management Professional (2025 Version)

According to the Project Management Professional (PMP) guidelines, when a project faces significant resistance from a senior-level executive, the project manager should work with the project sponsor to determine an appropriate response. The project sponsor typically has the authority and influence within the organization to address such issues. This approach aligns with the guidance provided in the Professional in Business Analysis Reference Materials, which also emphasizes the importance of stakeholder engagement and the need to address stakeholder concerns in a timely and effective manner. References: Project Management Professional (PMP) Certification, PMBOK Guide, Professional in Business Analysis Reference Materials. Please refer to the respective guides for more detailed information.

Before escalating or logging an issue, the project manager should take a proactive leadership role and engage directly with the new leader. This conversation allows for alignment of expectations and identification of any process or communication issues that can be resolved collaboratively. This approach is consistent with stakeholder engagement best practices.

Option A postpones corrective action and risks further delays.

Option B escalates prematurely, which may harm collaboration.

Option C is a planning tactic, but not a resolution to the current delay.

In conflict resolution, particularly in stakeholder disagreements, the project manager should act as a facilitator and mediator. Scheduling a joint meeting to promote open dialogue and reach mutual understanding supports collaborative decision-making and promotes transparency.

The PMBOK® Guide – Seventh Edition and PMI's Conflict Resolution guidance recommend collaborative problem-solving as the most effective approach in stakeholder conflict. Engaging both parties together helps to clarify misunderstandings and identify common ground.

Option A is a last resort if resolution fails.

Option B is useful for gathering information but delays the resolution.

Option D lacks the project manager’s facilitation and may not be constructive.

When trust or satisfaction is an issue with a stakeholder—especially one as critical as the sponsor—the first step is direct communication. A one-on-one meeting to understand expectations, concerns, and establish rapport is essential. This aligns with stakeholder engagement best practices, where early and proactive engagement is prioritized.

The PMBOK® Guide – Seventh Edition, in the Stakeholder Performance Domain, recommends identifying and analyzing stakeholder needs and initiating communication to build or maintain relationships.

Option A is too process-oriented and premature before establishing rapport.

Option B is informative but lacks interpersonal connection.

Option C provides updates but does not address dissatisfaction or rebuild trust.