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A project manager is leading the development and delivery of a strategic product that must be delivered on time. The project is facing technical issues that could significantly impact the budget and ability to deliver some of the product features.
What should the project manager do first to resolve the issue?
A project team member who has the expert knowledge necessary for the project is often absent from meetings. The team member sends a message to the project manager questioning them about the rationale behind some decisions made on the project.
How should the project manager handle the situation?