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PMP Exam Dumps - Project Management Professional (2025 Version)

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Question # 49

A project manager receives a call from the customer's account manager requesting support for a critical operational issue. Although the issue is unrelated to the project, the customer believes that one of the project team members has the technical expertise to recommend a solution.

What should the project manager do first?

A.

Organize a conference call with the internal expert and the client to estimate the amount of effort required to fix it.

B.

Decline the request politely since the issue, although critical, is not the responsibility of the project team.

C.

Allocate a task to the team member as a high priority and inform the customer that the issue will be resolved the next day.

D.

Inform the customer that they should contact the sales manager and submit a formal request for a quote.

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Question # 50

Match the project situation on the left to the meeting on the right where the situation could occur.

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Question # 51

An intern is replacing a critical resource midway through a sprint To help the intern get up to speed, the project manager assigns a senior engineer in the team as the intern's mentor Two months later, the project goes into critical status, delaying the release milestone by a month.

What should the project manager have done to avoid this scenario?

A.

Convinced the critical resource to remain on the project.

B.

Requested an experienced resource as a replacement

C.

Allocated additional time for mentoring

D.

Negotiated additional time to complete the project

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Question # 52

A large company is transitioning its projects to an agile approach After the transition executive management requests the information that was previously available in old reports and dashboards Many of the old reports and dashboards are no longer relevant after the shift to agile practices.

What should the project manager do in this situation?

A.

Explain to the management team that reporting and management dashboards are not effective agile practices

B.

Ask the management team to review the endorsed agile concepts to prove that the old information s not relevant

C.

Help the management team understand how the change to an agile approach impacts the relevance of certain reports and key performance indicators (KPls)

D.

Remind the management team that an agile approach empowers teams to be self-directed and therefore there is no need for reporting

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Question # 53

A project manager is assigned to a new project. Many of the project deliverables need to be outsourced.

What should the project manager use to document the project deliverables?

A.

Service level agreement (SLA)

B.

Statement of work (SOW)

C.

Scope management plan

D.

Memorandum of understanding (MOU)

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Question # 54

A project manager is assigned to a technical research project. The project team has

already been assigned, and the main subject matter expert (SME) sends the project

manager a list of the technical skills required for the execution of this project.

What should the project manager do next?

A.

Send the list to the project team and ask them to get training on the required skills.

B.

Ask the functional manager to review the resource pool and recommend the right individuals to join the team.

C.

Discuss the list with the project sponsor to confirm that the resources have the required skills.

D.

Meet with the project team to understand their skills and identify potential gaps and training requirements.

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Question # 55

A company is transitioning from a predictive to agile delivery of projects. Based on

the requirements, the project team estimates the budget and decides to use a fixed-price

contract with its vendor. However, during the execution of the project, the requirements

evolve and priorities start to change constantly, which puts the project and the estimate at completion (EAC) off by 40%.

What should the project manager do next?

A.

Send a detailed status report highlighting the issue with funding to all of the stakeholders.

B.

Submit a change request to the financial manager to increase the funding and continue as is.

C.

Meet with the stakeholders to recommend the use of a time and materials (T&M) contract to address the problem.

D.

Wait until the next gate review meeting to highlight the risk of low funds to the stakeholders.

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Question # 56

A project is being initiated, and almost every resource available on the project team is a recent university graduate. What should the project manager do to ensure their engagement with the project?

A.

Provide clear direction on the work to be done and its alignment to the major objectives of the organization, using technology to communicate.

B.

Establish a clear hierarchical environment and allow them to navigate through the project faster using social networks.

C.

Foster proactive decision making and develop a hierarchy to approve decisions based on different levels of complexity.

D.

Create an environment that encourages leadership, translates ambitions into growth opportunities, and rewards overtime workers.

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