CIS-ITSM Exam Dumps - Certified Implementation Specialist - IT Service Management
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In the baseline platform configuration, which Incident Management function is limited to users with roles of either itil_admin or admin?
Which of the following is NOT a way service catalog requests may be submitted in a baseline ServiceNow instance?
Which platform feature is used to track field value durations, such as the length of time an Incident spent in each State or the length of time an Incident
was assigned to each group?
For each Requested Item, a _________ enables the approval and delivery of that Item.