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CIS-ITSM Exam Dumps - Certified Implementation Specialist - IT Service Management

Searching for workable clues to ace the ServiceNow CIS-ITSM Exam? You’re on the right place! ExamCert has realistic, trusted and authentic exam prep tools to help you achieve your desired credential. ExamCert’s CIS-ITSM PDF Study Guide, Testing Engine and Exam Dumps follow a reliable exam preparation strategy, providing you the most relevant and updated study material that is crafted in an easy to learn format of questions and answers. ExamCert’s study tools aim at simplifying all complex and confusing concepts of the exam and introduce you to the real exam scenario and practice it with the help of its testing engine and real exam dumps

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Question # 41

How is access to knowledge articles administered?

A.

Filter Conditions on the knowledge base

B.

User Criteria and User Roles

C.

User Roles

D.

User Criteria and Entitlements

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Question # 42

Which of the following roles can delete a change?

A.

itil

B.

change_manager

C.

itil_admin

D.

None of the listed answers

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Question # 43

Which of the following statements is true regarding configuration items and the table extended?

A.

Neither of technical nor non-technical configuration items extend directly from Base Configuration Item table.

B.

Only non-technical configuration items extend directly from Base Configuration Item table.

C.

Both technical and non-technical configuration items extend directly from Base Configuration Item table.

D.

Only technical configuration items extend directly from Base Configuration Item table.

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Question # 44

Configuration items (Cls) can be connected to each other. Terms such as Runs on, Depends On, or Contains are examples of a _____________.

A.

CI Dependency

B.

Relationship Type

C.

CI Attribute

D.

Related List

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Question # 45

According to ServiceNow, it is recommended to use Widgets instead of Macros.

A.

True

B.

False

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Question # 46

When can a user (who has no assigned roles in the system) close an incident?

A.

When the user is the Caller and the incident's State is Resolved.

B.

When the user is the Caller or on the Watch list and the incident's State is Resolved.

C.

When the user is the Caller and the incident's State is not already closed.

D.

When the user is the Caller and the incident's State is not already resolved.

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Question # 47

In the baseline platform configuration, a end-user with no assigned roles can read an Incident when they are _________.

A.

Caller or the Caller's Delegate

B.

Caller, Opened By or on the Work Notes List

C.

Caller, Opened By or on the Watch List

D.

Opened By or the Configuration Item's business owner

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Question # 48

How can you remove demo data?

A.

In the settings, you can check the "Remove demo data" check box.

B.

You have to go through the tables and select all records and delete them.

C.

You can request that through the HI portal.

D.

You have to deactivate the ITSM Foundation plugin and activate it again without selecting the "demo data" check box.

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