CISM Exam Dumps - Certified Information Security Manager

The best automated control to resolve the issue of security incidents not being appropriately escalated by the help desk is to integrate incident response workflow into the help desk ticketing system. This will ensure that the help desk staff follow the predefined steps and procedures for handling and escalating security incidents, based on the severity, impact, and urgency of each incident. The incident response workflow will also provide clear guidance on who to notify, when to notify, and how to notify the relevant stakeholders and authorities. This will improve the efficiency, effectiveness, and consistency of the incident response process.

References = CISM Review Manual, 16th Edition, page 2901; A Practical Approach to Incident Management Escalation2

A business continuity plan (BCP) is the best option that enables an organization to operate smoothly with reduced capacities when service has been disrupted, as it defines the processes and procedures to maintain or resume critical business functions and minimize the impact of the disruption on the organization’s objectives, customers, and stakeholders. A BCP also includes strategies for resource management, communication, recovery, and testing.

References = CISM Review Manual 2022, page 3101; CISM Exam Content Outline, Domain 4, Knowledge Statement 4.82; CISM 2020: Business Continuity3; Part Two: Business Continuity and Disaster Recovery Plans4

Capacity planning is the process of estimating and allocating the required resources (such as CPU, memory, disk space, bandwidth, etc.) to meet the current and future demands of the information systems and applications. Capacity planning would prevent application failures arising from insufficient hardware resources, as it would ensure that the applications have enough resources to function properly and efficiently, and avoid performance degradation, errors, or crashes.

References = CISM Review Manual 2022, page 3081; CISM Exam Content Outline, Domain 4, Knowledge Statement 4.92; What is Capacity Planning? Definition and Examples

The best first step is to evaluate and prioritize the risk to determine the appropriate treatment strategy before implementing mitigation.

“Once risks are identified, they should be evaluated and prioritized to determine the best response (mitigation, transfer, acceptance, or avoidance).”

— CISM Review Manual 15th Edition, Chapter 2: Risk Management, Section: Risk Treatment*

ISACA practice questions confirm the need for evaluation and prioritization before taking further action.

= Reevaluation of risk is a vital aspect of the risk management process that helps organizations to identify and analyze new or evolving threats, vulnerabilities, and impacts on their assets, and implement the necessary controls to mitigate them. Reevaluation of risk is most critical when there is a change in the threat landscape, which refers to the external and internal factors that influence the likelihood and severity of potential attacks on the organization’s information assets. A change in the threat landscape may be caused by various factors, such as technological innovations, geopolitical events, cybercrime trends, regulatory changes, or organizational changes. A change in the threat landscape may introduce new risks or alter the existing risk profile of the organization, requiring a reassessment of the risk appetite, tolerance, and strategy. Reevaluation of risk helps the organization to adapt to the changing threat landscape and ensure that the information security program remains effective, efficient, and aligned with the business objectives.

References =

CISM Review Manual 15th Edition, page 1131

CISM Domain 2: Information Risk Management (IRM) [2022 update]2

Reevaluation of Risk | CISM Exam Question Answer | ISACA3

Data owners are responsible for determining the classification of data based on its sensitivity, value, and business impact. They understand the context in which the data is used and can best evaluate its importance and risk profile.

“Data owners are responsible for defining the classification and protection requirements of their data.”

— CISM Review Manual 15th Edition, Chapter 2: Information Risk Management, Section: Data Classification Roles*

The ISO may assist in developing the classification scheme, but the final responsibility lies with the data owner.

New business initiatives are the most important consideration, as security must align with business changes to effectively protect assets and support growth.

“The security strategy must be aligned with new business initiatives to ensure it continues to protect critical assets and support enterprise goals.”

— CISM Review Manual 15th Edition, Chapter 1: Information Security Governance, Section: Business Alignment*

ISACA practice questions stress that aligning with new business initiatives ensures relevance and effectiveness.

During the initiation phase of the system development life cycle (SDLC) for a software project, information security activities should address security objectives, which are derived from the business objectives and the risk assessment. Security objectives define the desired level of protection for the system and its data, and guide the selection of security controls in later phases. Baseline security controls are predefined sets of security requirements that apply to common types of systems or environments. Benchmarking security metrics is a process of comparing the performance of security processes or controls against a standard or best practice. Cost-benefit analyses are used to evaluate the feasibility and effectiveness of security controls, and are usually performed in the acquisition/development phase or the implementation phase of the SDLC. References = CISM Review Manual, 16th Edition, page 1021; CISM Review Questions, Answers & Explanations Manual, 10th Edition, page 772

Learn more:

1. isaca.org2. amazon.com3. gov.uk