CIS-ITSM Exam Dumps - Certified Implementation Specialist - IT Service Management
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Which module to use in order to change the default behavior of "Communicate Workaround" in problems?
Change tasks can manually be added in the following states. (Choose three.)
When an end-user (with no roles in the platform) submits an Incident using the Self-Service interface or Service Portal, Related Search Results
automatically display search results from Knowledge Bases and Service Catalogs. These Related Search Results are a form of __________ ?