CIS-CSM Exam Dumps - ServiceNow Certified Implementation Specialist - Customer Service Management Exam

Which field could be used for classifying different consumer addresses?

What is included in an account relationship record?

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What does NLU stand for?

Special Handling Notes can apply to which one of the following based on specific attributes?

Partner admin (sn_customerservice.partner_admin) contacts have access to:

What is a supported external customer that, in turn, sells to and supports one or more customers?

What do blue circles in the timeline of a case form represent?

An Account Relationship is based on a defined account relationship type. Users with the System Administrator role can define two types of relationships:

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