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L4M5 Exam Dumps - Commercial Negotiation

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Question # 33

Different types of relationships impact on commercial negotiations. At a negotiation, which one of the following sources would help to support leverage for the buyer?

A.

Legitimate power

B.

Personality power

C.

Powerful colleagues

D.

Friends power

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Question # 34

Ben Dunne is a procurement manager and is responsible for a contract that supplies translation services to his organisation. Ben has the authorisation to extend the contract for a further two years, but has aimed for a further 2% discount. Ben is aware that the supplier's previous performance has been inconsistent, but during the negotiation Ben asks the supplier to present their performance to date on this contract. Which stage of the negotiation cycle is this?

A.

Preparation

B.

Bargaining

C.

Agreement

D.

Testing

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Question # 35

A skilled negotiator will use a range of questioning techniques in a negotiation. If they wished to explore options with the other party without making any formal commitment, which type of question style would they use?

A.

Leading

B.

Hypothetical

C.

Reflective

D.

Multiple

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Question # 36

Which of the following types of relationship would possibly lead to a distributive negotiation?

A.

Outsourcing

B.

Partnership

C.

Alliance

D.

Transactional

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Question # 37

Which of the following will shift the supply curve to the right?

A.

Changes in customer taste

B.

New disruptive technology

C.

Decreased market price of substitute products

D.

Increased customers' disposable income

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Question # 38

How can having a best alternative to a negotiated agreement (BATNA) support the buyer in a negotiation? Select THREE options that apply.

A.

It helps to be more assertive in a negotiation

B.

It reduces the likelihood of accepting a poor agreement

C.

It guarantees a win-win outcome

D.

It produces an unacceptable outcome

E.

It extends the length of the negotiation period

F.

It helps to identify the point at which the buyer should walk away

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Question # 39

Which of the following are ways of developing rapport when undertaking a negotiation?

A.

1 and 3 only (Engaging in assertive communication and Engaging in active listening)

B.

1 and 2 only (Engaging in assertive communication and Using probing questions)

C.

3 and 4 only (Engaging in active listening and Actively showing empathy)

D.

2 and 4 only (Using probing questions and Actively showing empathy)

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Question # 40

In which of the following costing methods, overhead costs are applied in proportion to production volume?

A.

Absorption costing

B.

Mark-up costing

C.

Activity-based costing

D.

Marginal costing

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