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220-1202 Exam Dumps - CompTIA A+ Core 2 2025 Exam

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Question # 41

A user decides to switch to Windows from Linux and is trying to migrate data using an external USB hard disk. However, when the user connects the cable to the Windows machine, an error message appears stating the device must be formatted before it can be used. The hard disk works as expected when connected to the Linux machine. Which of the following should the user do to resolve this issue?

A.

Configure Windows firewall to allow data from Linux systems

B.

Replace the cable with Windows-supported hardware

C.

Apply a firmware update from the PC manufacturer

D.

Update the file allocation system to exFAT

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Question # 42

Which of the following methods involves requesting a user's approval via a push notification to verify the user's identity?

A.

Call

B.

Authenticator

C.

Hardware token

D.

SMS

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Question # 43

Which of the following is the quickest way to move from Windows 10 to Windows 11 without losing data?

A.

Using gpupdate

B.

Image deployment

C.

Clean install

D.

In-place upgrade

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Question # 44

A customer’s computer does not have an active connection to the network. A technician goes through a few troubleshooting steps but is unable to resolve the issue. The technician has exhausted their knowledge. The customer expresses frustration at the time taken to resolve this issue. Which of the following should the technician do?

A.

Escalate the issue to a senior team member and provide next steps to the customer.

B.

Dismiss the customer and reschedule another troubleshooting session at a later date.

C.

Interrupt the customer and express that troubleshooting support tickets can take time.

D.

Maintain a positive attitude and continue to ask questions regarding the scope of the issue.

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Question # 45

Various alerts on a user's Windows 11 laptop are continually interrupting videoconference calls. Which of the following should a support technician recommend to best solve the issue?

A.

Use multiple sound output devices for the various source applications

B.

Disable all notifications in different applications in the order they appear

C.

Configure the Sounds option in Control Panel to be set to No Sounds

D.

Set Windows Notifications settings to Do Not Disturb

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Question # 46

A Chief Executive Officer wants to meet with remote employees in a way that will allow for communication and training. Which of the following software technologies is the best for this situation?

A.

Videoconferencing

B.

Screen sharing

C.

Remote Desktop

D.

Virtual desktop infrastructure

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Question # 47

Which of the following file types would a desktop support technician most likely use to automate tasks for a Windows user log-in?

A.

.bat

B.

.sh

C.

.py

D.

.js

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