220-1202 Exam Dumps - CompTIA A+ Core 2 2025 Exam

The correct answer is C. Windows Server 2022, because Windows Server editions are specifically designed to run server workloads, such as file services, Active Directory, DNS, DHCP, virtualization, and application hosting.

According to the Quentin Docter – CompTIA A+ Complete Study Guide, Windows Server operating systems differ significantly from desktop versions. They support server roles, higher hardware limits, and enterprise features not available in client editions.

The Travis Everett & Andrew Hutz – All-in-One Exam Guide explains that Windows 10 Enterprise and Windows 11 Pro are client operating systems intended for end-user workstations. While they can connect to servers, they are not designed to function as servers themselves.

The Mike Meyers / Mark Soper Lab Manual clarifies that version identifiers like 22H2 represent feature updates for Windows client operating systems, not standalone server products.

Because the question asks which version would most likely be installed on a server, the correct choice is Windows Server 2022, making C the correct answer.

Comprehensive and Detailed Explanation From Exact Extract:

These symptoms strongly suggest malware activity—likely from the newly installed app. The first action should be torun a malware scanto detect and isolate malicious software.

FromQuentin Docter – CompTIA A+ Study Guide:

“Signs of malware infection include rapid battery drain and overheating. The first step should be a malware scan using trusted mobile antivirus apps.”

Comprehensive and Detailed Explanation From Exact Extract:

Anincident reportsummarizes what happened during an outage, the timeline, the actions taken, and the resolution, which is exactly what management typically requests post-incident.

FromQuentin Docter – CompTIA A+ Complete Study Guide:

“Incident reports document the events of an IT issue or outage, including detection, response, and resolution. They are crucial for post-incident review and management accountability.”

Comprehensive and Detailed Explanation From Exact Extract:

An incident report documents key details such as the cause of the outage, steps taken to resolve it, and measures to prevent recurrence. It is a post-mortem analysis often shared with stakeholders to improve future response.

According to the Quentin Docter – CompTIA A+ Complete Study Guide:

“An incident report provides a summary of an event that disrupted normal operations and includes a timeline of what occurred, how the issue was diagnosed and fixed, and who was involved in the resolution”.

This is reaffirmed in Travis Everett’s All-in-One Guide:

“Documentation after an incident helps technical teams and management review the situation and learn from it. This is formalized in an incident report”.

Comprehensive and Detailed Explanation From Exact Extract:

SSO issues are often related to cached session data, cookies, or browser artifacts. The fact that the user can access the company portal but not one specific SaaS tool suggests a session or token problem. Using a private/incognito browsing window allows a clean session to be initiated, which often resolves SSO conflicts.

A. Reenrolling MFA is not related unless access issues stem from failed multifactor authentication.

C. Bypassing SSO may not be possible depending on the SaaS tool and company policies.

D. Factory resetting a device is a last resort and unnecessary in this case.

Comprehensive and Detailed Explanation From Exact Extract:

Mobile Device Management (MDM) allows an organization to enforce security policies, such as denying network access to jailbroken/rooted devices.

From the All-in-One Exam Guide by Travis Everett and Andrew Hutz:

“MDM software allows administrators to monitor, manage, and secure mobile devices connected to enterprise networks. One key feature is the detection and denial of access for rooted or jailbroken devices”.

Quentin Docter also confirms:

“An MDM solution can check if a device has been rooted and prevent it from accessing the network, ensuring compliance with corporate security standards”.

The correct answer is A. Check for malicious applications, because excessive data usage, device overheating, and rapid battery drain are classic indicators of mobile malware or spyware running in the background.

According to the Quentin Docter – CompTIA A+ Complete Study Guide, malicious applications can continuously transmit data, mine cryptocurrency, or monitor user activity, all of which cause increased network usage and battery consumption—even when the device appears idle.

The Travis Everett & Andrew Hutz – All-in-One Exam Guide emphasizes that the first step in mobile troubleshooting is identifying whether unauthorized or malicious apps are present. Reviewing installed applications and running a mobile security scan can quickly confirm the root cause.

The Mike Meyers / Mark Soper Lab Manual explains that disabling networks or enabling airplane mode only masks symptoms temporarily and does not remove malware. Factory resets are effective but should be used after confirming malware or if other remediation steps fail.

Because the symptoms strongly suggest malicious background activity, the most appropriate first action is to check for malicious applications, making A the correct answer.

Comprehensive and Detailed Explanation From Exact Extract:

3G networks generally do not provide the bandwidth required for seamless HD video streaming. With only two signal bars and a 3G connection, the mobile device likely cannot maintain the necessary data throughput, resulting in timeouts or buffering failures. This is a classic symptom of insufficient network speed or signal strength.

A. Lack of Wi-Fi may contribute, but the root cause is the low mobile bandwidth, not the Wi-Fi state.

B. A website subscription lapse would return an account error, not a timeout.

D. Full device storage can affect downloads but not streaming from the internet.