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Salesforce-Slack-Administrator Exam Dumps - Salesforce Certified Slack Administrator Exam

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Question # 57

Andrew is a Workspace Owner and head of HR for a government agency in Munich, Germany. As the head of HR, he manages all aspects of human resources in order to create an engaged workforce and resilient organization.

The HR teams use a variety of technologies, and leadership is implementing a new integrated tool to improve collaboration and productivity. While the tool has many benefits, the adoption rate has been slow due to a lack of internal awareness.

Andrew wants to convince leadership that he needs internal Slack advocates who can lead and support co-workers through the transition. He has a few people in mind who he would nominate as Champions.

Which options appropriately describe Champions? (Choose all that apply.)

A.

They are Slack Administrators, so they have the correct permissions to help the company manage change.

B.

They actively communicate and promote transparency to reinforce the purpose and value of the tool.

C.

They model best practices, and they can rally the team toward common goals.

D.

They identify and implement key use cases for the tool and modify them over time to improve the team’s workflows.

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Question # 58

You're a Workspace Admin on the Slack Business+ plan. Your company, Hurricane Inc., recently acquired another company, Tidepool Ltd., that uses the Slack Pro plan. You need to consolidate Tidepool's Slack workspace into Hurricane's workspace.

What is the best option for moving Tidepool's channels?

(Select the best answer.)

A.

Create new channels in Hurricane's workspace to mirror the channels in Tidepool's workspace.

B.

Use the Move Channels page in the admin dashboard to move channels to Hurricane's workspace.

C.

Export all public channels from Tidepool's Pro workspace, then import them into Hurricane's Business workspace.

D.

Copy all of Tidepool's channels into Hurricane's workspace using Copy Channels on the Channel Management page.

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Question # 59

A user with a claimed email domain tries to create a new workspace. The user is redirected to the Enterprise Grid org's workspace directory and is asked to join an existing workspace or contact the Grid Org Owners for more details.

True or False: Claiming relevant domains for your Enterprise ensures that all workspaces are subject to the organization’s Grid policies, such as message retention, SSO/security settings, and eDiscovery/archiving.

A.

True

B.

False

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Question # 60

Your organization is choosing an identity provider (IdP) and preparing to launch Slack Enterprise Grid.

You want users to start working in Slack as soon as possible.

What is the best way to create new users so they can start working on your Enterprise Grid?

A.

Add all new users to your Enterprise Grid as guests, so their sign-in process is not disrupted after you choose an IdP and configure SSO.

B.

Use Slack's built-in authentication, which will prompt members to sign in using their email address and Slack password.

C.

Downgrade your Slack plan to Business+ and turn off SSO.

D.

Choose and configure your IdP before configuring single sign-on (SSO), since end users can't sign in to Enterprise Grid without SSO.

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Question # 61

Mayim, the Chief Human Resources Officer at Large Inc, is concerned that her team communicates mostly via direct messages rather than channels. She wants to know if the HR workspace is lagging behind the rest of the organization.

What information should the Workspace Admin provide to help Mayim?

A.

The percentage of messages sent via direct message in the HR workspace to the organization's overall percent of direct messages

B.

The statistic that HR is typically a more confidential function than other teams and should expect to have more information in direct message

C.

Instructions on how to conduct a poll in channel asking members if they’ve been using channels or direct messages, using emoji for responses

D.

The number of messages posted in the #help-hr triage channel over the past 30 days

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Question # 62

You're a Workspace Owner for a Slack Business+ workspace.

The sales team wants to work with customers in Slack, but sales representatives change accounts frequently.

Which best practice process should you establish?

A.

Invite the customers to the respective existing account channels as Single Channel Guests and archive the channels when the relationship ends.

B.

Create new account channels and share them with the respective customers using Slack Connect.

C.

Create new account channels and add the respective customers as Single Channel Guests with an expiration date of 1 year.

D.

Create a new free Slack workspace and invite the sales and customer care teams as full members.

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Question # 63

You're a Workspace Admin at a real estate technology company. Your HR team asks you to simplify how new hires request access to the tools they need.

This onboarding step is currently done manually through emails. Employees are then required to follow up via email to IT support, causing delays.

Given all new hires have access to Slack pre-onboarding, which two Slack features would you recommend to improve these processes? (Select the TWO best answers.)

A.

Use Workflow Builder to automatically send instructions on how to request access to new tools when new employees join the default #general channel.

B.

Invite each new employee as a Single-Channel Guest before they join, to give them more advance time to submit tool access requests.

C.

Use Workflow Builder to automatically post instructions on how to request access to new tools in the default #general channel once per week.

D.

Use Workflow Builder to create a form for tool access requests, to simplify data collection and reduce wasted time going back and forth in email.

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