Salesforce-Slack-Administrator Exam Dumps - Salesforce Certified Slack Administrator Exam

Slack recommends for external collaborations:

"Slack Connect channels are the preferred method to collaborate securely with external organizations instead of bringing external users into your workspace as full members or guests."

Inviting 15 external users as Multi-Channel Guests (C) is less scalable and harder to manage. Adding them to the IdP (B) is unnecessary and risky for external contractors. Creating a new workspace (D) would complicate governance.

(Reference: Slack Administration Study Guide - Slack Connect Collaboration Best Practices)

Slack best practices recommend:

"For external users who need access to multiple channels but not the entire workspace, a Multi-Channel Guest account is the ideal solution."

Full member access (D) is inappropriate for external users. Slack Connect DMs (B) would not provide full channel collaboration. Single-Channel Guest (C) would limit the contractor unnecessarily.

(Reference: Slack Administration Study Guide - Managing Guest Accounts in Enterprise Grid)

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Slack’s best practices for promoting open communication are:

"Keep everything in public channels for transparency and collaboration. Set public channel message retention to 'Keep Everything' and restrict DM retention to minimize private, siloed communication."

Also:

"Allow everyone to create channels to lower barriers to collaboration and prevent bottlenecks."

Restricting channel creation (Option C) would hinder users and reinforce the DM reliance problem.

(Reference: Slack Administration Study Guide - Messaging and Retention Policies)

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Slack recommends:

"Multi-workspace channels allow you to share a channel between select workspaces within an Enterprise Grid org, enabling collaboration across designated workspaces while keeping others excluded."

Org-wide channels (A) include all members by default. Slack Connect (B) is for external organizations, not internal collaboration. Inviting Internal members as guests (C) is unnecessary and inefficient.

(Reference: Slack Administration Study Guide - Multi-Workspace Channels)

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When deciding whether to create a new workspace in Enterprise Grid, Slack recommends:

"Start by assessing whether the business unit's data retention, security, and compliance requirements are different enough from existing workspaces to justify workspace separation."

If stricter data retention or compliance needs are present, a separate workspace may be necessary to apply different settings. Collaboration can still happen through multi-workspace channels if needed. Preferences about DMs (B) or apps (D) are secondary considerations.

(Reference: Slack Administration Study Guide - Enterprise Grid Workspace Planning)

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According to Slack’s official documentation regarding Legal Holds:

"The Legal Holds feature is only available on the Enterprise Grid plan. Legal holds allow Workspace Owners and Org Owners to preserve messages and files of specific users for compliance and legal purposes."

Legal Holds are a critical feature for enterprises with compliance requirements, and they are not available on the Free, Pro, or Business+ plans.

(Reference: Slack Administration Study Guide - Security, Compliance, and Legal Holds)

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Slack clearly states:

"If Slack Connect DMs are disabled for your organization, users cannot initiate or receive direct messages from users in external organizations, even if they share Slack Connect channels."

Thus, users cannot DM external users if Connect DMs are disabled, regardless of their presence in shared channels. Options A, B, and D incorrectly suggest DMs would still function.

(Reference: Slack Administration Study Guide - Slack Connect Security Settings)

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In Enterprise Grid:

"Org Owners and Org Admins are responsible for assigning the permission to create and manage multi-workspace channels."

Workspace Owners cannot independently assign this permission unless the Org-level Admins grant them the necessary rights.

(Reference: Slack Administration Study Guide - Enterprise Grid Channel Management)

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