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Salesforce-Slack-Administrator Exam Dumps - Salesforce Certified Slack Administrator Exam

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Question # 17

You're an Org Primary Owner on your company's Slack Enterprise Grid. You have six workspaces, each representing one line of business. Your company's Chief Information Officer (CIO) is keen on keeping all members of the organization informed about new Slack features on an ongoing basis.

How can you ensure all members are receiving ongoing enablement on new Slack features?

(Select the best answer.)

A.

Leverage an org-wide channel to announce new Slack features on a recurring basis, and bookmark useful links and learning material in channel.

B.

Advise Workspace Admins to direct all members to Slack's website to review new features.

C.

Pin messages related to new Slack features in a dedicated multi-workspace channel on a recurring basis.

D.

Direct members to a #help-slack channel to ask questions about new Slack features and receive feedback from your Slack Champions.

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Question # 18

You're a Workspace Owner, responsible for setting up your company's Slack Business+ workspace for the first time.

You want admins to have visibility into request approvals (for invites, apps, Slack Connect, etc.).

What is the best way to set up an approval process within Slack that will require the least effort?

A.

Use Workflow Builder to create multiple workflows that allow users to request the necessary approvals from a #help-slack channel.

B.

Do nothing, as Slack's default settings automatically route approval requests to Workspace Admins through a Slackbot direct message (DM).

C.

Post and pin a message with a request template in the #general channel that asks users to submit their requests in the #general channel.

D.

Set up a #admins-approval channel, and change the settings for each request type to route approvals to the channel where Workspace Admins can approve.

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Question # 19

As an Org Admin in your organization's Slack Enterprise Grid instance, you manage the existing four workspaces. Since your org is rapidly growing, you need a way to communicate upcoming trainings that are available to the entire company.

What is the best action to ensure these communications are seen in each current and future workspace?

(Select the best answer.)

A.

Create an org-wide channel dedicated to company trainings.

B.

Create a multi-workspace channel for training that exists in each workspace.

C.

Have each Workspace Admin post in the correct public training channel.

D.

Create a Slack Connect channel dedicated to company trainings.

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Question # 20

Kathleen is a Workspace Owner who leads the marketing department at a mid-sized company in Pune, India.

She keeps receiving new campaigns at her desk to review and approve, but she has never heard of these initiatives. Many of her colleagues are equally confused. She has a few key public channels where she has explained to her team that marketing conversations should take place, so she wonders where her team is communicating. Upon investigation, she discovers that users are creating their own unique channels for each marketing campaign. Subsequently, important employees have been excluded, duplicate projects exist, and information is fragmented.

To enhance transparency and collaboration, Kathleen emphasizes that users should discuss projects together in the agreed-upon channels, as they often involve the same people.

Which settings and permissions should Kathleen change to reinforce this message?

A.

Change the channel management permission for creating private and public channels to Workspace Admins/Owners only.

B.

Change the setting for join and leave messages, so they do not show in channels when employees come and go.

C.

Change the invitations permission to require Workspace Admins/Owners approval.

D.

Change the channel management permission for managing posting permissions in all channels to Everyone.

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Question # 21

In Large Inc’s Enterprise Grid design, each business unit has its own workspace, and everyone is also a member of the Global workspace. The Sales team at Large Inc are slow adopters of Slack and have been using email instead of Slack to communicate with peers.

Which of these strategies should the Sales team AVOID using to connect cross-functionally more effectively with Slack?

A.

Move their channels into the Global workspace and convert the default channels to private, to ease the Sales team’s fears about privacy.

B.

Create an org-wide #sales-wins channel so that account representatives can share updates on new customers and celebrate big deals.

C.

Create a #customer-feedback channel for Sales to convey customer concerns to the Product and Engineering teams.

D.

Create an org-wide #help-sales channel where cross-functional partners can turn to Sales with questions and requests for help.

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Question # 22

A bank must archive all communications for several years due to a new government regulation. Your compliance department wants to understand how best to meet these requirements for Slack.

Which feature should you leverage to meet these regulatory requirements?

(Select the best answer.)

A.

Data Loss Prevention (DLP)

B.

Mobile Device Management (MDM)

C.

Enterprise Key Management (EKM)

D.

eDiscovery

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Question # 23

You're a Workspace Primary Owner for a Slack Pro workspace.

App requests from users are overwhelming.

You decide to create an app approval process.

Which two questions should you ask requestors during the app approval process?

(Choose 2 answers.)

A.

Does the app support Data Loss Prevention (DLP)?

B.

Are competitors using the requested app?

C.

Does the app support Enterprise Key Management (EKM)?

D.

Does the app require a license?

E.

What is the urgency level for the app request?

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Question # 24

You're an admin in your organization's external workspace primarily used for Slack Connect conversations.

You received several complaints about inappropriate messages from an external user.

Which step should you take to eliminate inappropriate messages from this user moving forward?

A.

Disconnect all shared connection points with the offensive user's organization using the Connections menu.

B.

Remove the user from all of their channels in bulk using the External People menu.

C.

Mute the offensive user in each of the channels where they have membership using the channel Settings menu.

D.

Encourage users who reported the messages to use the /leave slash command in each conversation with the offensive user.

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