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ISO-9001-Lead-Auditor Exam Dumps - QMS ISO 9001:2015 Lead Auditor Exam

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Question # 57

Which one of the following options best describes the purpose of a Stage 1 third-party audit?

A.

To determine the auditees understanding of ISO 9001.

B.

To get to know the organisation ' s customers.

C.

To learn about the organisation ' s procurement processes.

D.

To introduce the audit team to the client.

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Question # 58

Select six tasks you would expect to be completed at the audit team meeting of a third-party audit team leader and his audit team in preparation for a Closing meeting for a four-day initial certification audit.

A.

Audit team leader informs the individual(s) managing the audit programme that the closing meeting is ready to be held.

B.

Hold daily audit team meeting to review any timetable issues and potential findings and their impact on the audit for other team members.

C.

Final audit team meeting to agree findings and categories including clarification of any uncertainties.

D.

Agree the roles of each audit team member for the closing meeting.

E.

Audit team review any points raised by the auditee nominated representative.

F.

Audit team agree final audit outcome recommendation.

G.

Audit team leader completes final report, including individual findings and certification recommendation.

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Question # 59

During an internal audit, a manufacturer of polystyrene packaging products for the electronics industry found that six per cent of finished products being ejected from the moulding machines fell onto the factory floor instead of into collection baskets. The factory floor was wet and dirty in places, so a lot of products were rejected at inspection. Auditors raised a non-conformity to the Maintenance Manager.

Select three options for the corrective action to be taken by the Maintenance Manager that could be needed to prevent rejects from recurring.

A.

Record every product falling onto the floor as a non-conformity.

B.

Place a worker at the ejection point to place any product falling to the floor into the baskets.

C.

Ask customers to accept dirty products.

D.

Redesign the factory layout to better handle finished products.

E.

Set up a system of regular inspection of the floor condition.

F.

Make staff aware that products are falling onto the factory floor.

G.

Install guides at the point of ejection to better direct products into the baskets.

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Question # 60

During a Stage 1 audit, the Quality Manager asks that the audit includes coverage of a new work area they have expanded into since the application was made.

Which of the following two actions should the auditor take?

A.

Advise the Quality Manager that an extension of the scope is possible but will have to go through established procedures.

B.

Advise the Quality Manager that the audit scope has been set and the audit will proceed as planned.

C.

Advise the Quality Manager that, within the existing scope, the new work area can be included without any problem.

D.

Determine whether the Quality Management System covers the new work area and, if so, proceed with the audit.

E.

Suggest that she will advise the programme manager that the audit scope should be revised to include the new work area.

F.

Suggest that the Quality Manager cancels the audit contract and reapplies for the new situation.

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Question # 61

Scenario 3:

Fin-Pro is a financial institution in Austria offering commercial banking, wealth management, and investment services. The company faced a significant loss of customers due to failing to improve service quality as they expanded.

To regain customer confidence, top management implemented a QMS based on ISO 9001. After a year, they contacted ACB, a local certification body, to pursue ISO 9001 certification.

The audit team was led by Emilia, an experienced lead auditor, and included three auditors. After an agreement was reached, ACB sent the audit objectives to the audit team.

The audit team began by gathering information about Fin-Pro’s understanding of ISO 9001 requirements. While reviewing documented information, they noticed missing records of training and awareness sessions. They conducted employee interviews to verify attendance.

The team also reviewed the organizational chart and job descriptions to confirm employee competence. They observed the company’s working environment (social, psychological, and physical conditions).

The audit team analyzed the evidence and prepared an audit report with findings and conclusions.

In scenario 3, the audit team required access to see the organizational chart and job descriptions to verify the employees’ competence. Based on audit best practices, is this acceptable?

A.

Yes, because that would be sufficient evidence to verify competence.

B.

No, because the audit evidence would not be relevant.

C.

Yes, because auditors should see the organizational chart and job descriptions to verify competence.

D.

No, because competence should only be verified through direct observation.

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Question # 62

During an ISO 9001 audit of an electric cable manufacturer, you are reviewing the customer file for XYZ Construction in the Sales Department. This contract specifies that the installation configuration of the cable runs should meet national fire safety standards for Category A.

You discover that the customer later agreed to the approval of a less stringent Category B configuration instead.

The organization has the following quality policy document displayed in the reception area.

" This organization is committed to providing electric cables to customers ' requirements, in accordance with statutory regulations for their use. Continual improvement is a permanent objective of the organization. This policy shall be communicated to all employees and, where required, to all interested parties. "

Referring to the scenario, select the two options for which the organization is meeting its policy commitments.

A.

The organization communicates its policy to external parties.

B.

The organization has opportunities for continual improvement.

C.

The organization meets all statutory requirements.

D.

The organization satisfies its customers ' requirements.

E.

The organization ' s processes deliver the intended products.

F.

The organization has a strong customer approval rating.

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Question # 63

What is the responsibility of the audit committee during an internal audit?

A.

To define the audit schedule

B.

To supervise all audit functions and activities

C.

To establish an internal audit program

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Question # 64

The following are stages of an audit, put them in the order they would be conducted.

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