COBIT-2019 Exam Dumps - COBIT 2019 Foundation

The number of business processing hours lost due to unplanned service interruptions would be an appropriate metric associated with an enterprise goal of business service continuity and availability. A metric is a quantifiable measure that is used to track and assess the status of a specific process or activity. Business service continuity and availability is one of the 17 generic enterprise goals defined by COBIT that describes the desired outcome of ensuring that critical business services are delivered at agreed levels and are resilient to disruptions.  The number of business processing hours lost due to unplanned service interruptions is a metric that reflects how well this outcome is achieved. 1 3   References:   COBIT 2019 Framework: Introduction and Methodology ,  COBIT 2019 Framework: Governance and Management Objectives

 The most likely underlying cause for an enterprise not having success implementing IT governance because key staff are not participating in planning meetings is lack of senior leadership commitment. Senior leadership commitment is essential for ensuring that IT governance is aligned with the enterprise’s vision, mission, values, and goals, and that it receives adequate resources, support, and oversight. Without senior leadership commitment, IT governance may face resistance, confusion, or indifference from key stakeholders, resulting in poor implementation outcomes.  The cause is based on the COBIT 2019 Implementation Guide 4 , page 25.  References:   4 : COBIT 2019 Implementation Guide | Digital | English

The EGIT implementation program plan is a document that describes the rationale, objectives, scope, approach, benefits, costs, risks, and timeline of the EGIT implementation program. The EGIT implementation program plan provides the basis for obtaining approval, funding, resources, and support for the program from the stakeholders. The best time to acquire or develop solutions for implementing process improvement projects defined by the EGIT implementation program plan is when developing the EGIT implementation program plan. This means that before finalizing and submitting the EGIT implementation program plan for approval, the enterprise should identify or create the solutions that will enable it to achieve its process improvement goals and objectives. These solutions could include tools, methods, frameworks, standards, guidelines, best practices, etc., that will help to design and implement the desired processes in accordance with stakeholder requirements and expectations.  By acquiring or developing solutions during the development of the EGIT implementation program plan, the enterprise can ensure that the solutions are aligned with the program scope and approach, that they are realistic and achievable within the program budget and timeline, that they are integrated with other program components such as change management and communication plans, and that they are approved by relevant stakeholders before execution 5   References:   5 : COBIT 2019 Implementation Guide: page 39-40 : COBIT 2019 Implementation Guide: page 49-50 QUESTION NO: 24

When defining a governance implementation roadmap. what is the NEXT step after planning the program?

A. Initiate the

B. Realize benefits.

C. Review effectiveness.

D. Execute the plan.

Answer: D

 The governance implementation roadmap is a document that outlines the steps and activities involved in designing and implementing a governance system for an enterprise using COBIT 2019. The governance implementation roadmap consists of seven phases: what are the drivers; where are we now; where do we want to be; what needs to be done; how do we get there; did we get there; how do we keep up momentum. The next step after planning the program is to execute the plan. This means that after developing a detailed business case and high-level program plan for implementing a governance system in phase four (what needs to be done), the enterprise should proceed to phase five (how do we get there), which involves executing the program plan according to the defined scope, approach, benefits, costs, risks, and timeline. This phase also involves managing the program resources, deliverables, quality, performance, and stakeholder expectations, as well as monitoring and controlling the program progress and outcomes.

 A primary consideration when addressing new issues within a flexible and open framework is maintaining integrity and consistency.  This means that “the framework should be internally consistent; not contain contradictions or ambiguities; be complete in covering all relevant aspects of enterprise governance of I & T; and be coherent in its structure, terminology and presentation”  6 .  Maintaining integrity and consistency ensures that the framework is reliable, clear, and easy to use for all stakeholders 7 .  References:   6 : COBIT 2019 Framework: Introduction and Methodology, page 25  7 : COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution, page 13

 Sharing the return on investment (ROI) analysis is the best way to address the concern of business line managers who perceive the cost of governance-required improvements as too expensive. ROI is a financial metric that measures the profitability or efficiency of an investment by comparing its benefits and costs. ROI analysis is a process of calculating and presenting the ROI of a project or program, as well as its assumptions, risks, and uncertainties.  Sharing the ROI analysis with business line managers can help to address their concern by showing them how the governance-required improvements will generate value for the enterprise in terms of increased revenue, reduced costs, enhanced performance, improved quality, etc., as well as how they will outweigh their initial and ongoing costs. 1 2   References:   COBIT 2019 Framework: Introduction and Methodology ,  COBIT 2019 Implementation Guide: Implementing an Information and Technology Governance Solution

The business case outline is a document that provides a high-level overview of the rationale, objectives, scope, approach, benefits, costs, risks, and timeline of the EGIT implementation program. The EGIT implementation program is a program that involves designing and implementing a governance system for an enterprise using COBIT 2019. The business case outline provides the basis for obtaining approval in principle from the stakeholders for initiating the EGIT implementation program. The business case outline is a key input to be considered when defining drivers for a COBIT implementation. The drivers are the internal and external factors that trigger or influence the need for designing and implementing a governance system for an enterprise using COBIT 2019. The drivers include aspects such as business strategy objectives performance risks issues opportunities etc., information and technology strategy objectives performance risks issues opportunities etc., stakeholder needs expectations requirements etc., standards guidelines regulations best practices etc., market conditions competitive pressures customer demands etc., etc. By considering the business case outline when defining drivers for a COBIT implementation an enterprise can ensure that it has a clear understanding of why it needs to design and implement a governance system using COBIT 2019 what are the expected outcomes benefits value etc.,

The primary role of business leadership when defining the future state in a business case is to assess proposed solutions against goals. The business case is a document that defines the objectives, benefits, costs, risks, and success factors of IT governance implementation, and proposes one or more solutions that can deliver the desired outcomes. Business leadership is responsible for evaluating the feasibility, viability, and desirability of each solution, as well as ensuring alignment with the enterprise’s strategic direction and stakeholder expectations.  The role is based on the COBIT 2019 Implementation Guide 4 , page 31.  References:   4 : COBIT 2019 Implementation Guide | Digital | English

 The functional task area that is responsible for assessing the potential return on investment (ROI) during future state planning is program management. According to the COBIT 2019 Implementation Guide, program management is one of the key enablers of IT governance and management, and it includes the processes and practices for planning, executing, monitoring, controlling, and closing IT programs and projects. One of the activities of program management is to conduct a business case analysis for each proposed improvement initiative in the future state plan. This analysis involves estimating the costs, benefits, risks, dependencies, assumptions, constraints, success factors, and ROI of each initiative.  The analysis helps to prioritize and justify the initiatives based on their expected value to the enterprise.  References:  : COBIT 2019 Implementation Guide: Implementing and Optimizing an Information and Technology Governance Solution, page 15  1  : COBIT 2019 Implementation Guide: Implementing and Optimizing an Information and Technology Governance Solution, page 38