COBIT-2019 Exam Dumps - COBIT 2019 Foundation

 The IT balanced scorecard (BSC) is a tool that helps to measure and communicate the achievement of IT goals in relation to enterprise goals, using four dimensions: financial, customer, internal, and learning and growth.  The alignment goal titled “Enabling and supporting business processes by integrating applications and technology” is aligned to the internal dimension of the IT BSC, as it relates to the efficiency and effectiveness of IT processes that support business processes 2 , p.  20.  References:   2 : COBIT 2019 Framework: Governance and Management Objectives

The primary objective of reviewing the effectiveness of a new IT governance system that has been operational for 6 months is to identify further governance requirements. An IT governance system is a set of components that provide direction, oversight, evaluation, monitoring, assurance, etc., for an enterprise’s information and technology. The effectiveness of an IT governance system can be reviewed using different methods or tools, such as audits, assessments, surveys, feedbacks, etc.  The primary objective of reviewing the effectiveness of a new IT governance system that has been operational for 6 months is to identify further governance requirements that may arise from changes in the internal or external environment, stakeholder needs, business objectives, etc. 1 2   References:   COBIT 2019 Framework: Introduction and Methodology ,  COBIT 2019 Implementation Guide: Implementing an Information and Technology Governance Solution

The management objective BAI11 Managed Projects involves ensuring that IT-enabled change initiatives are delivered on time, within budget, and in accordance with stakeholder expectations. This management objective covers the activities of initiating, planning, executing, monitoring, controlling, and closing IT projects, as well as managing project risks, issues, quality, scope, resources, communications, and stakeholders. This management objective is best for the consultant to recommend for developing a governance and management system that can address the issue of multiple IT-enabled change initiatives frequently being delivered late and failing to meet business needs.  By applying this management objective, the enterprise can improve its project governance and management capabilities, ensure alignment of IT projects with business strategy and objectives, enhance project performance and outcomes, and increase stakeholder satisfaction and value realization 1 2   References:   1 : COBIT 2019 Process Reference Guide: Governance and Management Objectives, page 77-79  2 : COBIT 2019 Implementation Guide: page 49-50

 According to Capability Maturity Model Integration (CMMI), Level 2 within the five maturity levels for processes best describes the outcome of the process achieving its purpose through the application of a basic, yet complete, set of activities that can be characterized as performed. CMMI is a process improvement approach that provides organizations with the essential elements of effective processes. CMMI defines five maturity levels for processes, from 1 (initial) to 5 (optimizing).  Level 2 (managed) means that the process is planned and executed in accordance with policy; employs skilled people who have adequate resources to produce controlled outputs; involves relevant stakeholders; is monitored, controlled, and reviewed; and is evaluated for adherence to its process description. 1 2   References:   CMMI for Development, Version 1.3 ,  CMMI Institute - Capability Maturity Model Integration

Conducting a capabilities assessment must be done before an enterprise can determine performance measures for a process improvement initiative. A capabilities assessment is a method of measuring and evaluating how well a process or activity is performed in terms of effectiveness, efficiency, completeness, reliability, etc. A capabilities assessment can be done using different models or frameworks, such as CMMI or ISO/IEC 15504.  A capabilities assessment helps an enterprise to determine performance measures for a process improvement initiative by providing a baseline or benchmark for the current state of a process, as well as identifying its strengths, weaknesses, gaps, and improvement opportunities. 1 3   References:   COBIT 2019 Framework: Introduction and Methodology ,  COBIT Process Assessment Model (PAM): Using COBIT 5

 The chief information officer (CIO) ensures the board is kept informed of major decisions related to value delivery of I & T deployment in accordance with the enterprise strategy. The CIO is the senior executive responsible for leading, directing, and managing the information and technology function of the enterprise. The CIO has a strategic role in aligning I & T with business requirements, ensuring I & T performance, managing I & T risks, fostering innovation, etc.  The CIO ensures the board is kept informed of major decisions related to value delivery of I & T deployment by providing regular reports, updates, feedback, recommendations, etc., as well as by participating in board meetings or committees. 1   References:   COBIT 2019 Framework: Introduction and Methodology , [COBIT 2019 Framework: Roles, Responsibilities & RACI Charts]

 COBIT addresses governance issues by grouping relevant governance components into objectives that can be managed to a required capability level. This is based on the principle of performance, which states that “governance of enterprise I & T should ensure that I & T performance is measured using relevant metrics; transparently communicated to stakeholders; evaluated against targets; and leads to appropriate management actions” . COBIT does not provide a full description of the entire IT environment or define specific governance strategies and processes, but rather provides a generic and flexible framework that can be adapted to different contexts and situations. 

The high-level program plan is a document that describes the rationale, objectives, scope, approach, benefits, costs, risks, and timeline of the EGIT implementation program. The EGIT implementation program is a program that involves designing and implementing a governance system for an enterprise using COBIT 2019. The high-level program plan provides the basis for obtaining approval, funding, resources, and support for the program from the stakeholders. The high-level program plan is an output of the “what needs to be done” phase. The “what needs to be done” phase is the fourth phase of the governance implementation roadmap, which involves defining the target state of information and technology governance in an enterprise that is aligned with its strategy, objectives, and stakeholder needs. This phase also involves identifying the gaps and issues that need to be addressed to achieve the target state, setting the improvement targets and priorities, developing a detailed business case and a high-level program plan for implementing a governance system using COBIT 2019. By developing a high-level program plan as an output of the “what needs to be done” phase, an enterprise can ensure that it has a clear and realistic roadmap for designing and implementing a governance system using COBIT 2019, that it has defined the expected outcomes, benefits, value, etc., from doing so, that it has considered the relevant risks, costs, resources, etc., involved in doing so, that it has obtained stakeholder buy-in and commitment for doing so, etc.