COBIT-2019 Exam Dumps - COBIT 2019 Foundation

The high-level program plan is a document that describes the rationale, objectives, scope, approach, benefits, costs, risks, and timeline of the EGIT implementation program. The EGIT implementation program is a program that involves designing and implementing a governance system for an enterprise using COBIT 2019. The high-level program plan provides the basis for obtaining approval, funding, resources, and support for the program from the stakeholders. The high-level program plan is an output of the “what needs to be done” phase. The “what needs to be done” phase is the fourth phase of the governance implementation roadmap, which involves defining the target state of information and technology governance in an enterprise that is aligned with its strategy, objectives, and stakeholder needs. This phase also involves identifying the gaps and issues that need to be addressed to achieve the target state, setting the improvement targets and priorities, developing a detailed business case and a high-level program plan for implementing a governance system using COBIT 2019. By developing a high-level program plan as an output of the “what needs to be done” phase, an enterprise can ensure that it has a clear and realistic roadmap for designing and implementing a governance system using COBIT 2019, that it has defined the expected outcomes, benefits, value, etc., from doing so, that it has considered the relevant risks, costs, resources, etc., involved in doing so, that it has obtained stakeholder buy-in and commitment for doing so, etc.

The value generated from the use of I&T reflects a balance among benefits, risk and resources. This is based on the principle of balance, which states that “governance of enterprise I&T should ensure that stakeholder needs, conditions and options are evaluated to determine balanced, agreed-on enterprise objectives to be achieved; setting direction through prioritization and decision making; and monitoring performance and compliance against agreed-on direction and objectives” 1. Value generation is not only about maximizing financial benefits or minimizing costs or risks, but also about optimizing them in relation to the expected outcomes7. References: 1: COBIT 2019 Framework: Introduction and Methodology, page 23 7: COBIT 2019 Framework: Governance and Management Objectives, page 19

The benefit derived from the use of COBIT that provides insight on how to derive value from the use of I&T is primarily associated with an internal stakeholder. An internal stakeholder is a person or group within an enterprise that has an interest or concern in its activities or outcomes. Examples of internal stakeholders are board members, executives, managers, employees, etc. An internal stakeholder would benefit from using COBIT by gaining insight on how to derive value from the use of I&T because it would help them to align I&T with business requirements, optimize costs and resources, enhance performance and outcomes, etc.15 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Stakeholder Needs

 COBIT defines stakeholder value creation as the realization of benefits at an optimal resource cost while optimizing risk. This is based on the principle of balance, which states that “governance of enterprise I&T should ensure that stakeholder needs, conditions and options are evaluated to determine balanced, agreed-on enterprise objectives to be achieved; setting direction through prioritization and decision making; and monitoring performance and compliance against agreed-on direction and objectives” . Value creation is not only about reducing costs or mitigating risks, but also about optimizing them in relation to the expected benefits. 

Providing clear definition of the processes and required activities facilitates the achievement of different capability levels in COBIT core model. Processes are structured sets of activities that produce outputs or outcomes for achieving specific objectives. Activities are specific tasks or actions that contribute to achieving a process outcome or objective. Processes and activities are defined by their inputs, outputs, roles, responsibilities, controls, etc. Providing clear definition of processes and activities helps to ensure that they are performed consistently, effectively, efficiently, and reliably, which leads to higher capability levels.12 References: COBIT2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Governance and Management Objectives

The fact that the governance system includes many components that work together in a holistic way best enables a governance system to achieve governance and management objectives. A governance system is a set of components that provide direction, oversight, evaluation, monitoring, assurance, etc., for an enterprise’s information and technology. A governance objective is a desired outcome of the governance system for information and technology. A management objective is a desired outcome of the management processes for information and technology. The fact that the governance system includes many components that work together in a holistic way best enables a governance system to achieve governance and management objectives by providing a comprehensive and integrated approach that covers all aspects of information and technology governance and management, as well as by enabling customization and tailoring to suit different contexts, needs, priorities, etc.12 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Governance System

 The accountable (A) role drives a given task or process within an organizational structure chart (RACI chart). A RACI chart is a tool that assigns different levels of responsibility, accountability, consultation, and information to roles and organizational structures for each governance and management objective. The accountable (A) role means being answerable for the outcome or result of a task or process. There should be only one accountable role for each task or process, as having more than one can lead to confusion or conflict. The accountable role drives a given task or process by ensuring that it is performed effectively and efficiently, by providing direction and guidance, by resolving issues or conflicts, by approving changes or exceptions, etc.13 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Roles, Responsibilities & RACI Charts

 The Build, Acquire and Implement (BAI) domain deals with the definition of IT solutions and their integration in business processes. This domain covers the activities related to identifying, developing, acquiring, implementing, testing, integrating, and deploying IT solutions that meet business requirements. The BAI domain consists of 10 management objectives that describe the desired outcomes of these activities.14 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Governance and Management Objectives