COBIT-2019 Exam Dumps - COBIT 2019 Foundation

 When tailoring the COBIT organization structure to organizational context and priorities, the next step after mapping organizational structures with specific responsibility or accountability is to add two levels of involvement for consulted and informed. This step helps to identify the stakeholders who need to be involved in the decision-making process, either by providing input or feedback (consulted), or by being notified of the outcomes or actions (informed).  This step is based on the COBIT 2019 Implementation Guide 2 , page 46.  References:   2 : COBIT 2019 Implementation Guide | Digital | English

COBIT 2019 lists the alignment goals and shows how each aligns to an IT balanced scorecard (IT BSC) dimension . In the COBIT goals cascade table for alignment goals, AG12 is explicitly placed under the Learning and Growth dimension.

Exact Extract (COBIT 2019 Framework: Introduction and Methodology — Goals Cascade, Alignment Goals and Metrics):

“ AG12 Learning and Growth — Competent and motivated staff with mutual understanding of technology and business …”

In the same table, the other answer options are shown under different IT BSC dimensions:

“Realized benefits from I & T-enabled investments and services portfolio” is listed under the Financial dimension (AG03).

“Delivery of I & T services in line with business requirements” is listed under the Customer dimension (AG05).

Therefore, the alignment goal in the Learning and Growth dimension is C. Competent and motivated staff with mutual understanding of technology and business (AG12) .

Time-to-market is a market factor that is directly related to the enterprise goal of portfolio of competitive products and services. Time-to-market is the measure of how quickly an enterprise can deliver new or improved products or services to its customers. It affects the competitiveness, profitability, and customer satisfaction of the enterprise.  Portfolio of competitive products and services is one of the 17 generic enterprise goals defined by COBIT that describes the desired outcome of providing products or services that meet customer needs and expectations, and that are superior to those offered by competitors. 1 3   References:   COBIT 2019 Framework: Introduction and Methodology ,  COBIT 2019 Framework: Governance and Management Objectives

The alignment goal titled “Delivery of IT services in line with business requirements” is most likely to be associated with the metric “percent of IT services with defined operational costs and expected benefits”. This metric measures the extent to which IT services are aligned with business needs and expectations, and deliver value for money. The alignment goal is one of the 17 enterprise goals defined in COBIT 2019, which describe the outcomes that an enterprise wants to achieve from its use of information and technology.  The alignment goal is based on the COBIT 2019 Framework 4 , page 36.  References:   4 : COBIT 2019 Framework | Digital | English

In COBIT 2019, " Time-to-market " is closely associated with the enterprise goal of maintaining a portfolio of competitive products and services. This metric reflects the enterprise’s ability to deliver new offerings to the market efficiently, which is essential for competitive advantage. The COBIT goals cascade links time-to-market to this objective, emphasizing the importance of quick responsiveness to market demands as part of enterprise strategy​.

According to the COBIT 2019 Design Guide, before designing an enterprise IT governance system, an organization should first review and understand the enterprise’s strategy. The enterprise’s strategy defines the vision, mission, goals and objectives of the organization, and provides the direction and context for IT governance.  The enterprise’s strategy also identifies the key stakeholders, their needs and expectations, and the value proposition of IT to the business. 1 , p.  16-17  References:   1 : COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution

COBIT 2019 explicitly states that enterprise goals are defined in the COBIT framework and are structured along the balanced scorecard (BSC) dimensions .

Exact Extract (COBIT 2019 Framework: Introduction and Methodology):

“These goals are defined in the COBIT framework, structured along the balanced scorecard (BSC) dimensions , and include the elements shown in figure 4.6.”

This is also reinforced in the COBIT 2019 Design Guide, using the same wording when describing the enterprise goals design factor.

Exact Extract (COBIT 2019 Design Guide):

“These goals are defined in the COBIT framework, structured along the balanced scorecard (BSC) dimensions , and include the following (figure 2.6)…”

Therefore, the correct choice is C. Balanced scorecard .

The role of IT design factor describes how IT supports the enterprise strategy and objectives.  Turnaround is a role of IT that is viewed as a driver for business process and service innovation, by enabling new ways of doing business, creating new sources of revenue, and enhancing customer satisfaction 1 , p.  29.  References:   1 : COBIT 2019 Framework: Introduction and Methodology