COBIT-2019 Exam Dumps - COBIT 2019 Foundation

The process ‘Ensured Stakeholder Engagement’ (EDM04) is one of the governance processes in COBIT 2019 that involves establishing transparent communication with stakeholders about their needs and expectations from information and technology governance. This process also involves ensuring stakeholder involvement in governance decision making and monitoring stakeholder satisfaction with governance outcomes. One of the roles that is best suited for this responsibility is the board and executive management, who are the highest-level governance body and decision makers in an enterprise. The board and executive management have a duty to ensure that they understand the needs and expectations of various stakeholders such as shareholders, regulators, customers, employees, suppliers, etc., and that they communicate effectively with them about the enterprise’s strategy, objectives, performance, risks, issues, opportunities, etc., related to information and technology governance. The board and executive management also have a responsibility to involve stakeholders in governance decision making by soliciting their input, feedback, opinions, suggestions, etc., and by considering their interests and perspectives when making governance choices. The board and executive management also have a role in monitoring stakeholder satisfaction with governance outcomes by measuring stakeholder value realization from information and technology investments and initiatives.

 Design factors are based on generic components of a governance system but are tailored for a specific purpose or context within a focus area. Design factors are the characteristics or aspects of an enterprise that influence the design and implementation of a governance system. They include factors such as enterprise size, industry sector, risk profile, regulatory environment, sourcing model, etc. Focus areas are topics or issues that can be addressed by governance objectives, such as digital transformation, cybersecurity, privacy, etc.  COBIT provides guidance on how to use design factors and focus areas to customize a governance system. 1 3   References:   COBIT 2019 Framework: Introduction and Methodology ,  COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution

 The COBIT performance model is integrated into the COBIT core model. The COBIT core model consists of two main elements: the governance and management objectives (which define what needs to be achieved) and the performance model (which defines how well it needs to be achieved). The performance model is based on existing maturity and capability models (such as ISO/IEC 15504) and provides a common language to measure and communicate performance.  The performance model consists of six levels (from 0 to 5) that describe the increasing degree of capability for each governance or management objective. 1 5   References:   COBIT 2019 Framework: Introduction and Methodology ,  COBIT 2019 Framework: Governance System

 A principle associated with the key components of a governance framework is that key components should function independently to maintain integrity. Key components include governance components (such as structures, processes, principles, policies, etc.), governance enablers (such as people, skills, culture, information, services, etc.), and governance outcomes (such as value creation, risk optimization, resource optimization, etc.). These components should operate independently from each other to avoid conflicts of interest, bias, or undue influence. They should also have clear roles, responsibilities, authorities, and accountabilities.  COBIT ensures the independence of key components by defining their relationships and interactions in a transparent and consistent manner. 1 4   References:   COBIT 2019 Framework: Introduction and Methodology ,  COBIT 2019 Framework: Governance System

The enterprise goal titled quality of management information is within the customer dimension of the IT balanced scorecard. The customer dimension focuses on how well the enterprise meets the needs and expectations of its customers and stakeholders. Quality of management information is one of the 17 generic enterprise goals defined by COBIT that supports the customer dimension.  It describes the desired outcome of providing accurate, timely, relevant, and reliable information to support decision making and performance management. 1 3   References:   COBIT 2019 Framework: Introduction and Methodology ,  COBIT 2019 Framework: Governance and Management Objectives

According to the COBIT 2019 Framework: Introduction and Methodology, one of the imperative factors to the successful implementation of IT governance is that IT governance is sponsored by executives. Executive sponsorship ensures that IT governance has sufficient authority, resources and support from the top management of the organization.  Executive sponsorship also demonstrates commitment and leadership for IT governance, and fosters a culture of accountability and collaboration among stakeholders. 3 , p.  33-34  References:   3 : COBIT 2019 Framework: Introduction and Methodology

An example of a governance system component is the compliance regulations applicable to the enterprise. The governance system components are the elements that constitute a governance system for an enterprise using COBIT 2019. The governance system components include principles enablers goals processes practices roles structures metrics etc., that enable an enterprise to govern and manage its information and technology activities effectively efficiently reliably securely etc. The compliance regulations are the laws regulations standards guidelines contracts or agreements that govern the information and technology activities of an enterprise. The compliance regulations influence the level of control and assurance that an enterprise needs to demonstrate its adherence to the applicable rules and obligations.  By considering the compliance regulations as a governance system component an enterprise can ensure that its governance system is appropriate for its context and objectives that it can effectively manage the potential impacts of non-compliance on its reputation performance value stakeholder trust etc., that it can align its information and technology activities with the relevant standards guidelines regulations best practices etc., that it can meet stakeholder requirements expectations etc.,  5   References:   5 : COBIT 2019 Design Guide: page 47-48 : COBIT 2019 Framework: Governance System Components: page 27-28

The Skills Framework for the Information Age (SFIA) has been used as a basis for developing guidance for the COBIT governance component of people, skills and competencies.  SFIA is a globally recognized framework that describes the skills required by professionals who work with information and technology 2 , p.  36.  References:   2 : COBIT 2019 Framework: Introduction and Methodology