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CGEIT Exam Dumps - Certified in the Governance of Enterprise IT Exam

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Question # 97

Which of the following is the MOST important driver of IT governance?

A.

Effective internal controls

B.

Management transparency

C.

Quality measurement

D.

Technical excellence

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Question # 98

An enterprise embarked on an aggressive strategy requiring the implementation of several large IT projects impacting multiple business processes across all departments. Initially employees were supportive of the strategy, but there is growing fatigue and frustration with the ongoing newcapabilities which must be learned. Which of the following would be the BEST action performed by senior management?

A.

Incorporate an organizational change management program.

B.

Establish "Reward and Recognition" efforts to boost employee morale.

C.

Improve the system development life cycle (SDLC) process.

D.

Assess current business and IT competencies.

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Question # 99

Six months ago, an enterprise's CIO reorganized IT to improve service delivery to the business. Which of the following would BEST demonstrate the effectiveness of the reorganization?

A.

The number of help desk calls

B.

A balanced scorecard

C.

A survey of IT staff

D.

IT cost reduction

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Question # 100

A new CIO has been charged with updating the IT governance structure. Which of the following is the MOST important consideration to effectively influence organizational and process change?

A.

Obtaining guidance from consultants

B.

Aligning IT services to business processes

C.

Redefining the IT risk appetite

D.

Ensuring the commitment of stakeholders

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Question # 101

Which of the following is the BEST method for making a strategic decision to invest in cloud services?

A.

Prepare a business case.

B.

Prepare a request for information (RFI),

C.

Benchmarking.

D.

Define a balanced scorecard.

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Question # 102

Which of the following is the PRIMARY element in sustaining an effective governance framework?

A.

Identification of optimal business resources

B.

Establishment of a performance metric system

C.

Ranking of critical business risks

D.

Assurance of the execution of business controls

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Question # 103

The MOST important aspect of an IT governance framework to ensure that IT supports repeatable business processes is:

A.

earned value management.

B.

quality management,

C.

resource management.

D.

risk management

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Question # 104

To benefit from economies of scale, a CIO is deciding whether to outsource some IT services. Which of the following would be the MOST important consideration during the decision-making process?

A.

IT staff morale

B.

Core IT processes

C.

Outsourcer's reputation

D.

New service level agreements (SLAs)

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