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Agentforce-Specialist Exam Dumps - Salesforce Certified Agentforce Specialist (AI-201)

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Question # 33

Universal Container (UC) has effectively utilized prompt templates to update summary fields on Lightning record pages. An admin now wishes to incorporate similar functionality into UC's automation process using Flow.

How can the admin get a response from this prompt template from within a flow to use as part of UC's automation?

A.

Invocable Apex

B.

Flow Action

C.

Einstein for Flow

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Question # 34

What is the main benefit of using a Knowledge article in an Agentforce Data Library?

A.

Only the retriever for Knowledge articles allows for agents to access Knowledge from both inside the platform and on a customer's website.

B.

It provides a structured, searchable repository of approved documents so the agent can retrieve reliable information for each inquiry..

C.

The retriever for Knowledge articles has better accuracy and performance than the default retriever.

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Question # 35

Universal Containers wants to incorporate the current order fulfillment status into a prompt for a large language model (LLM). The order status is stored in the external enterprise resource planning (ERP) system.

Which data grounding technique should the Agentforce Specialist recommend?

A.

Eternal Object Record Merge Fields

B.

External Services Merge Fields

C.

Apex Merge Fields

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Question # 36

Which part of the Einstein Trust Layer architecture leverages an organization's own data within a large language model (LLM) prompt to confidently return relevant and accurate responses?

A.

Prompt Defense

B.

Data Masking

C.

Dynamic Grounding

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Question # 37

What is a Salesforce Agentforce Specialist able to configure in Data Masking within the Einstein Trust Layer?

A.

The profiles exempt from masking

B.

The encryption keys for masking

C.

The privacy data entities to be masked

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Question # 38

An Agentforce Specialist wants to troubleshoot their Agent’s performance. Where should the Agentforce Specialist go to access all user interactions with the Agent, including Agent errors, incorrectly triggered actions, and incomplete plans?

A.

Plan Canvas

B.

Agent Settings

C.

Event Logs

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Question # 39

Universal Containers (UC) recently rolled out Einstein Generative AI capabilities and has created a custom prompt to summarize case records. Users have reported that the case summaries generated are not returning the appropriate information. What is a possible explanation for the poor prompt performance?

A.

The prompt template version is incompatible with the chosen LLM.

B.

The data being used for grounding is incorrect or incomplete.

C.

The Einstein Trust Layer is incorrectly configured.

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Question # 40

An Agentforce created a custom Agent action, but it is not being picked up by the planner service in the correct order.

Which adjustment should the Al Specialist make in the custom Agent action instructions for the planner service to work as expected?

A.

Specify the dependent actions with the reference to the action API name.

B.

Specify the profiles or custom permissions allowed to invoke the action.

C.

Specify the LLM model provider and version to be used to invoke the action.

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