Slack-Con-201 Exam Dumps - Salesforce Certified Slack Consultant

The correct recommendation is to enable domain claiming . In an Enterprise Grid environment, domain claiming is the administrative control that links company-owned email domains to the Enterprise organization and prevents employees from creating unsanctioned Slack workspaces with those domains. This is a policy and governance control, not a communication-only problem. Option A may help route future workspace requests, but it does not prevent independent workspace creation. Option B is weak because user communication is advisory, not enforceable. Option C is not the correct Slack control and would create unnecessary user-management risk. Domain claiming is specifically designed to make the Enterprise org’s approved workspaces easier to find, allow eligible users to join the org, and prevent unmanaged workspace sprawl outside the organization. Slack’s official documentation explicitly lists preventing unsanctioned workspace creation as a reason to claim domains for an Enterprise organization.

Reference topic: Policies and Settings — Enterprise Grid domain governance, workspace creation control, and domain claiming.

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The correct answers are A and D . To tailor Admin Essentials training properly, you must know what Workspace Owners and Admins are actually allowed to do in the client’s environment. The Policies & settings documentation identifies configured permissions, such as who can manage channels, approve apps, invite users, use Slack Connect, create private channels, or perform administrative actions. The roles and responsibilities matrix clarifies which client roles are accountable for specific operational tasks. Together, these deliverables tell you both the technical permission model and the human ownership model. Option B, the SOW, defines scope and deliverables but usually does not list detailed Slack permissions. Option C, the communications plan, governs messaging and audience outreach, not admin capabilities. Option E, Grid Orientation curriculum, is a training asset, not the source of truth for configured permissions. Admin training should never be generic; it must match the client’s policy decisions and role assignments exactly.

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The correct components are target audience, objective, and delivery method . A rollout communication plan must define who the communication is for, what the communication is intended to accomplish, and how it will be delivered. The target audience matters because executives, admins, champions, managers, and end users need different information at different points in the rollout. The objective clarifies the purpose of the message, such as awareness, action, training registration, policy change, launch readiness, or reinforcement. The delivery method defines how the message reaches the audience, such as Slack announcements, email, live sessions, manager cascades, or help channels. Option A omits the objective, which is a serious gap because communication without a stated goal becomes generic broadcast messaging. Option C omits the audience, making the communication impossible to tailor. Option D omits the delivery method, leaving the plan incomplete. Channel setup recommendations may appear elsewhere in the launch plan, but they are not one of the core components of the communication plan itself.

Reference topic: Learning and Enablement — rollout communication planning, audience segmentation, communication objectives, delivery methods, and change-management messaging.

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