SAFe follows Kotter's 8-step change model. The workbook notes:
"Culture change comes last, not first. It is the outcome, not the precondition, of a successful transformation. Culture changes only after you have successfully demonstrated that the new way is superior to the old."
This confirms thatculture change follows behavioral change.
Source:SAFe Workbook, Section on Leading Change
Question # 12
What is one key purpose of DevOps?
A.
DevOps focuses on a set of practices applied to large systems
B.
DevOps enables continuous release by building a scalable Continuous Delivery Pipeline
C.
DevOps focuses on automating the delivery pipeline to reduce transaction cost
D.
DevOps joins development and operations to enable continuous delivery
“DevOps tries to bridge the gap between new Features and stable solutions… DevOps joins development and operations to enable continuous delivery.â€
This integration supports both speed and stability in software delivery.
Question # 13
What is one of the tools associated with Design Thinking?
Empathy maps are a tool associated with design thinking that help to understand the user’s needs, goals, pain points, and emotions. Empathy maps are visual representations of what the user thinks, feels, sees, hears, says, and does in relation to a problem or a solution. Empathy maps help to create a shared understanding of the user among the team and stakeholders, and to generate insights for designing user-centric solutions. Empathy maps can be created based on user research, interviews, observations, or personas123.
 1: Design Thinking - Scaled Agile Framework 2: TEN TOOLS FOR DESIGN THINKING - culturepartnership.eu 3: The Most Complete Design Thinking Tools & Resource Collections - Mockplus
ROAM is an acronym for Resolved, Owned, Accepted, Mitigated. ROAM is a technique for categorizing and managing PI risks during the final plan review in the PI planning event. PI risks are potential events or conditions that may have a negative impact on the PI objectives or outcomes. ROAM helps teams address their PI risks by assigning them to one of four states: Resolved (the risk has been eliminated or is no longer relevant); Owned (the risk has been assigned to a person or a team who is responsible for managing it); Accepted (the risk has been acknowledged and its impact has been factored into the plan); Mitigated (the risk has been reduced or its likelihood has been lowered). References: PI Planning, Final Plan Review
Question # 16
What else does the SAFe principle, unlock the intrinsic motivation of knowledge workers, require besides purpose and mission?