N10-009 Exam Dumps - CompTIA Network+ Certification Exam

The answer is D. BGP. When a company wants a redundant internet connection, especially across more than one external path or provider, Border Gateway Protocol (BGP) is the routing technology most commonly associated with that design. BGP is used between autonomous systems and is the standard protocol for making routing decisions across the internet or between an organization and one or more ISPs.

The other options are interior routing protocols. EIGRP, RIPv2, and OSPF are generally used inside an organization to exchange routes within a private network environment. They are not the normal answer when the question specifically says internet connection redundancy. That wording points outward, beyond the internal LAN or campus routing domain.

In practical terms, BGP gives administrators a way to influence path selection, advertise network prefixes, and maintain reachability if one outside connection fails. That is why it appears in questions involving multihoming, ISP failover, or resilient edge connectivity. Since the scenario mentions redundant firewalls and a need for a redundant internet connection, the best match is the routing technology designed for external route exchange. For Network+, that technology is BGP.

When installing equipment in a building, environmental factors are critical to ensure the safety and longevity of the equipment. A fire suppression system is essential to protect the equipment from fire hazards. Humidity control is crucial to prevent moisture-related damage, such ascorrosion and short circuits, which can adversely affect electronic components. Both factors are vital for maintaining an optimal environment for networking equipment.References: CompTIA Network+ study materials.

The administrator should configure an IP helper address on the network device. DHCP clients initially use broadcast messages to discover a DHCP server. Routers do not forward broadcasts by default, so if the DHCP server is located on a different subnet, clients in the new subnet will not be able to reach it unless DHCP relay is configured. An IP helper address allows the router or Layer 3 switch interface to forward DHCP requests from the client subnet to the remote DHCP server as unicast traffic.

The CompTIA Network+ N10-009 objectives include DHCP, IP addressing, VLANs, routing, and troubleshooting network services. DHCP relay is a common requirement in networks with multiple VLANs or subnets that use centralized DHCP servers.

EAPoL is related to 802.1X authentication and does not solve DHCP relay across routed segments. Changing DHCP lease time affects how long clients keep assigned addresses, but it does not help clients reach a remote DHCP server. DHCP uses standard ports UDP 67 and UDP 68, and changing to non-standard ports would create more problems. Therefore, configuring an IP helper is the correct solution.

To confirm a theory in the troubleshooting process, the technician should duplicate (replicate) the problem under controlled conditions. In the Network+ (N10-009) methodology, confirming a theory means validating that the suspected cause actually produces the observed symptoms. Replicating the issue helps ensure the technician is not chasing a coincidence, and it allows changes to be tested safely (for example, reproducing the issue with a specific user account, endpoint, cable, port, SSID, or configuration). If the problem can be duplicated, the technician can then try targeted actions to see whether the symptoms change in predictable ways—strengthening or disproving the hypothesis.

The other choices occur earlier as part of forming the theory. Identify the symptoms is an initial step to define the problem clearly. Gather information is part of the discovery phase—collect logs, error messages, topology details, and user observations. Determine any changes is also an early step used to correlate recent modifications (patches, new devices, config changes) with the onset of the issue. Those steps help create a theory; duplication helps confirm it before implementing a full fix.

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The requirement is to support over 300 hosts. The subnet mask 255.255.254.0 (or /23) provides 512 addresses, 510 of which are usable — ideal for around 300 devices.

255.255.0.0 (/16) provides too many addresses.

255.255.192.0 (/18) gives 16384 addresses — overkill.

255.255.255.254 is invalid for host assignments (only 2 addresses, 0 usable).

From Andrew Ramdayal’s guide:

“To support 300 hosts, a /23 subnet (255.255.254.0) offers 510 usable addresses — the most efficient choice without excessive overhead.”

Content filtering can be used to block or restrict access to websites and services that facilitate torrenting and other prohibited activities. By implementing content filtering, the company can comply with the ISP ' s cease-and-desist order and prevent users from accessing torrent sites and engaging in prohibited activities.References: CompTIA Network+ study materials.

Network Health:

WAN 2 appears to have a lower average latency and loss percentage, which would make it the preferred WAN station for VoIP traffic. VoIP traffic requires low latency and packet loss to ensure good voice quality and reliability. WAN 1 seems to have higher RAM and processor usage, which could also affect the performance of VoIP traffic.

Here ' s the summary of the key metrics for WAN 1 and WAN 2 from the image provided:

WAN 1:

Uplink Speed: 10G

Total Usage: 26.969GB Up / 1.748GB Down

Average Throughput: 353MBps Up / 23.42MBps Down

Loss: 2.51%

Average Latency: 24ms

Jitter: 9.5ms

WAN 2:

Uplink Speed: 1G

Total Usage: 930GB Up / 138GB Down

Average Throughput: 12.21MBps Up / 1.82MBps Down

Loss: 0.01%

Average Latency: 11ms

Jitter: 3.9ms

For VoIP traffic, low latency and jitter are particularly important to ensure voice quality. While WAN 1 has higher bandwidth and throughput, it also has higher latency and jitter compared to WAN 2. However, WAN 2 has much lower loss, lower latency, and lower jitter, which are more favorable for VoIP traffic that is sensitive to delays and variation in packet arrival times.

Given this information, WAN 2 would generally be preferred for VoIP traffic due to its lower latency, lower jitter, and significantly lower loss percentage, despite its lower bandwidth compared to WAN 1. The high bandwidth of WAN 1 may be more suitable for other types of traffic that are less sensitive to latency and jitter, such as bulk data transfers.

Device Monitoring:

the device that is experiencing connectivity issues is the APP Server or Router 1, which has a status of Down. This means that the server is not responding to network requests or sending any data. You may want to check the physical connection, power supply, and configuration of the APP Server to troubleshoot the problem.

A screenshot of a computer AI-generated content may be incorrect.

The correct answer is Documenting findings, outcomes, and lessons learned because proper documentation and closure are the final steps in the ticket management and troubleshooting process. According to CompTIA Network+ (N10-009) objectives under network operations and troubleshooting methodology, once an issue is resolved, technicians must verify full system functionality, implement preventive measures if needed, and document the entire process before closing the ticket.

Documentation ensures that all relevant information—such as the root cause, corrective actions taken, configuration changes made, and lessons learned—is recorded for future reference. This supports knowledge base updates, trend analysis, compliance requirements, and improved response times for similar incidents.

Escalation (Option A) occurs earlier if the issue cannot be resolved at the current support tier. Establishing an action plan (Option D) is part of the remediation phase, not the final step. Functional and non-functional testing (Option B) occurs during verification before closure.

Therefore, comprehensive documentation and formal ticket closure represent the final step in the ticket management lifecycle.