L4M8 Exam Dumps - Procurement and Supply in Practice

When evaluating offers, it is important to remember that the best price may not be the lowest. To ascertain that; the total cost of Acquisition TCA (the cost a buyer bears for placing orders and re-ceiving a product from a supplier) should be uncovered and compare against offers received. Things to consider that might make up the total cost of acquisition are;

1) logistics and handling costs

2) Cost of requisition

3) Rework

4) stock cost

5) Delay

6) Inspection

7) customer services

8) consumables

9) Training & support

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Trade war is an economic conflict where countries make it difficult for global trading to happen. Trade wars can make importing products to a country very expensive. A recent example is the US-China trade war; prices were raised on us-built vehicles exported to China. This affected consumer the most as there was an upshot of price.

The purpose of the tendering process is to invite potential suppliers to bid to supply a product or service to the buying organization. Then buying organization select suitable suppliers, award con-tract and manage. The process is selected mostly when the need is a large or complex project or the law mandates it or it is in the company’s policies to do so. The stages of the tendering process includes;

Stage 1: decide which style of tender to use. There are four types of tendering used within pro-curement and this include; 1) open 2) Restricted 3) Negotiated 4) Competitive Dialogue

Stage 2: Prepare invitation to tender (ITT): this stage is to prepare the document that will be made available to potential supplier. It should contain everything potential bidders will need to know to fully understand the need and to prepare and send a suitable RESPONSE it may likely in-clude; open letter, company details, overview of a project, evaluation criteria, submission date and so on.

Stage 3: send ITT: With fairness, transparency and equality, buyer will provide the documents to all potential suppliers at the same time and also provide exactly the same information/documents to all suppliers. If after receiving the ITT and some suppliers seek clarifications on anything in the documentation, buyers must give same response to identical questions to keep the process transparent and fair. Also, the response to each query to all bidders in the process.

Failure to this may result in bidders who feel disadvantaged or discriminated in any form to submit a legal challenge. Supplier submitting a Legal challenge may cause delay in the process and eventually increase administrative cost for the buyer.

Stage 4: Buying organization receives responses to the Invitation to tender from suppliers (bids). Suppliers must adhere to the bid submission dead line included in the invitation to tender document. Any bid that arrives after the deadline must be left out of the process, or else this may result to other suppliers legally challenging the process.

Stage 5: Evaluate bid. The buying organization can now evaluate the bids based on the criteria in the ITT document. It is always thorough that cross-functional team evaluates the bids to guarantee complete fairness and ensure that the chosen bid is fit for purpose. In evaluating the bids, the cross-functional team will consider the bids in the following areas; supplier organization, ethics, price, sustainability, quality, payment, disposal, service level, location, warranty and risk.

Stage 6: Award contract and give feedback hence the buying organization wards the contract to the winning supplier. This can take place by a formal communication like a letter or an e-mail.

Stage 7: Contract management. Contracts must be evaluated against the criteria in the invitation to tender.

The reasons why these stages must be followed includes;

1. Knowing the right TYPE of tender to use, reduces administration cost, for example, deciding to do restricted tendering to reduce the interest that are going to be sent in have already cut down on administrative cost.

2. The supplier can know what exactly the buyer’s intentions are by developing description and the required specification.

3. To ensure that objectives of resorting to use the tendering style and the tendering process is achieved

4. To ensure that the organization generates added value by going through the stages.

5. To ensure that there are none unethical issues like fraud, bribes etc are not part of the system.

6. To ensure that the tendering process becomes transparent to all suppliers. These stages must be followed for transparency and fairness. Just like in stage 3: buyer send out the ITT to potential suppliers at the same time and providing them same information. Failure to this and bidders who feel disadvantaged or discriminated in any form may submit a legal challenge. Supplier submitting a Legal challenge may cause delay in the process and eventually increase administrative cost for the buyer.

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Trying to measure how sustainable an organization was use to be challenging undertaking. However, during the 1990s, a concept brought up by American John Elkington change the way sustainability was measured. This framework is known as the triple bottom line (TBL) and measures sustainability in relation to organizational performance and investment against the 3Ps (1) Profits (2) People (3) Planet. For example;

Profit: A packaging manufacturer reinventing its profits in a State- of-the-art recycling machinery for it wasted cardboard.

People: A large privately owned call centre donate its end of life computers to a local youth clubs and social groups to help gain internet cases.

4. Examine FIVE methods OrganiBake could use to monitor suppliers’ performance against Environmental, Social and Governance (ESG) principles. (25 marks)

OrganiBake currently relies on a basic supplier self-assessment questionnaire, but this is no longer enough as the business grows and faces greater ESG risks. To protect its brand reputation and manage risks such as water use, pesticide runoff and unfair labour practices, OrganiBake needs stronger and more proactive supplier monitoring methods. CIPS defines supplier performance management as assessing supplier activities against agreed KPIs and managing supplier performance, while ISO 20400 provides guidance on integrating sustainability into procurement. ( cips.org )

1. Supplier audits and site visits

One effective method is to carry out regular supplier audits and on-site inspections . These can be announced or unannounced and allow OrganiBake to check whether suppliers are actually following ESG requirements in practice, rather than simply claiming compliance on paper. For grain suppliers, audits could review water management, chemical handling and environmental controls. For packaging suppliers, audits could examine working conditions, pay practices, health and safety, and management controls. This method is stronger than a questionnaire because it provides direct evidence and helps verify whether policies are being implemented properly. OECD due diligence guidance highlights supplier assessments and monitoring mechanisms as part of responsible supply chain management. ( OECD )

2. ESG KPIs and supplier scorecards

A second method is to introduce measurable ESG key performance indicators (KPIs) and use supplier scorecards. OrganiBake could track indicators such as water consumption, pesticide incidents, waste levels, carbon emissions, employee turnover, accident rates, wage compliance, audit closure rates and ethics breaches. These KPIs should be reported regularly and reviewed in supplier performance meetings. This gives OrganiBake a structured way to compare suppliers, identify weak performance early and measure improvement over time. It is particularly useful because the business is scaling up and needs transparent, consistent communication with suppliers. CIPS recognises supplier performance monitoring against agreed KPIs, and ISO 20400 supports the use of criteria and performance measures in sustainable procurement. ( cips.org )

3. Contractual ESG requirements with regular reporting

A third method is to include clear ESG clauses in contracts and require periodic evidence-based reporting from suppliers. For example, OrganiBake could require suppliers to comply with a supplier code of conduct, labour standards, anti-corruption expectations, environmental controls and corrective action obligations. Suppliers could then be required to submit supporting data, certificates, payroll evidence, water-use records or environmental reports at agreed intervals. This strengthens monitoring because ESG performance becomes a contractual obligation rather than a voluntary statement. It also gives OrganiBake leverage if a supplier fails to meet expected standards. OECD guidance emphasises corrective action plans and due diligence measures, while practice examples under the UN Global Compact show ESG requirements being embedded into sourcing and reporting processes. ( OECD )

4. Third-party verification and external assurance

A fourth method is to use independent third-party verification . This could involve external auditors, certification bodies or recognised ESG rating platforms to assess supplier performance more objectively. This is valuable because self-reported information can sometimes be incomplete or biased. Independent review can improve credibility, especially where OrganiBake faces scrutiny from environmental groups and reputational risk from consumers. External assurance is particularly useful for high-risk areas such as environmental claims, labour standards and governance controls. Examples reported through the UN Global Compact show selected sustainability KPIs being externally assured, demonstrating how third-party validation can strengthen confidence in reported ESG performance. ( cop.unglobalcompact.org )

5. Grievance mechanisms, stakeholder feedback and ongoing risk monitoring

A fifth method is to establish grievance channels and continuous risk monitoring . This means OrganiBake should not depend only on supplier-submitted data; it should also collect information from workers, local communities, NGOs, industry alerts and media screening. For example, if there are allegations of low wages or pesticide runoff, the company should have a process for receiving complaints, investigating them and requiring corrective action. This method is useful because some ESG problems, especially labour abuse or environmental harm, may not be visible in formal reports. OECD due diligence materials identify grievance mechanisms, stakeholder engagement and early-warning systems as important elements of supply chain monitoring and evaluation. ( OECD )

Conclusion

In conclusion, OrganiBake should move beyond basic self-assessment questionnaires and adopt a broader ESG monitoring system. The five main methods are supplier audits and site visits, ESG KPIs and scorecards, contractual ESG reporting requirements, third-party verification, and grievance plus ongoing risk monitoring . Together, these methods would give OrganiBake more reliable information, help manage reputational and supply chain risks, and support the company’s commitment to ethical and sustainable growth. ( cips.org )

Working cross-functionally is the involvement of all departments involved in an organization to contribute knowledge, skills and innovation towards adding value of achieving the organization’s strategic goal. All functions may include; procurement, maintenance, marketing, finance, human resources working together in procurement activity to come up with the best strategy or selecting the supplier that best suit the organization.

When working cross functionally, members of the organization gives support by believing in the end goal, assist during difficult time, help troubleshoot any issue, providing the required resources and sharing information.

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Modern slavery is against ethical and responsible sourcing. Modern slavery is one of the areas to understudy for procurement professionals to carry out ethical and responsible sourcing and this is recognized in five ways.

1. Human trafficking: The process of seeking, recruiting, transporting and exploiting individuals to work against their will. Often human trafficking includes violence, deception, and coercion.

2. Bonded labour (debt bondage): This is an individual’s promise to provide service through ex-ploitation as repayment, or part thereof, of a dept or other obligation.

3. Forced labour: Work that people are forced to do with the treat of punishment if it is not carried out.

4. Children labour: The exploitative and illegal employment of children.

5. Domestic slavery: Individuals exploited through working in private households for little or no money in return for living accommodation.

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