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  4. L3M4 - Team Dynamics and Change

L3M4 Exam Dumps - Team Dynamics and Change

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Question # 25

Misrepresentation can be defined as a false statement of material fact made by one of the contracting parties which was intended to (and did) induce the other party to make the contract. What remedies are available in this instance to the innocent party?

A.

Contract is voidable and damages can be claimed

B.

Contract is not voidable but damages can still be claimed

C.

Contract is voidable and must be amended and performed

D.

Contract is not voidable and it is too late to take any action

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Question # 26

R Meredith Belbin made a distinction in his work between 'solo leaders', who were kind-of historic leaders; and 'team leaders' who are seen as being leaders for modern times, or of the future.

From the list shown, select the one answer which represents the solo leader, rather than the team leader.

A.

Encourages diversity, and lets team members be themselves

B.

Creates a mission that team members can work together to achieve

C.

Chooses to limit their role in teamworking: delegates

D.

Sets objectives and separate tasks for individual team members

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Question # 27

‘Collaborate, communicate, XXXX and coerce’. Select the missing term.

A.

Decide

B.

Dictate

C.

Consult

D.

Direct

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Question # 28

An expediter would be expected to primarily:

A.

Undertake purchasing research

B.

Deliver in-house procurement training

C.

Chase up late or potentially late deliveries

D.

Pay invoices

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Question # 29

Spot the one which is one of the seven wastes.

A.

Refectories

B.

Defectives

C.

Defects

D.

Rejects

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Question # 30

‘operating at its full potential … working positively … getting on with their jobs’

Which of the Tuckman stages of team development is being described here?

A.

Norming

B.

Storming

C.

Forming

D.

Dorming

E.

Performing

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Question # 31

Continuous improvement – making small changes in operations and activities in a never-ending way – is called in Japanese:

A.

Zazen

B.

Kaizen

C.

Chozen

D.

Paisan

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Question # 32

Which of the following is a qualitative key performance indicator?

A.

To increase on-time in-full deliveries by 40%

B.

To reduce costs by 10% over a year

C.

To improve customer relationships by 20%

D.

To reduce the defect rate to below 25%

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