L3M4 Exam Dumps - Team Dynamics and Change

Explanation

Business Process Re-engineering is the correct answer.

As far as I am aware, the other terms do not exist. They are 'red herrings'.

Explanation

Knowledge-sharing, improved communication and even increased motivation are likely (especially in the early days), of a cross-functional team.

Reduced stock levels may be one of the outcomes of the use of cross-functional teams, but it need-n't necessarily follow, nor may it be necessary / desirable.

The other factors shown here are usually highly desirable.

Explanation

The curve is: shock, denial, frustration and anger, depression, experimentation, decision, integration.

Therefore the answer to the QUESTION NO: is 'denial'.

Explanation

Quality circle.

Although it might be part of a quality initiative, the description describes a quality circle - a concept which has been credited with making significant improvements in some organisations, including, in some instances, creating cost savings. It is an important part of the idea of quality circles, that it is the actual workers, those at 'the coal face' (to use a somewhat outdated expression, perhaps) who lead and have the discussions. The belief, quite correct in my opinion, is the workers actually know what is going on, what is being done sensibly or otherwise, and therefore in operational terms, they need to be listened to.

A team at the working level, solving problems.

Explanation

The answer is 'cross-functional'.

The term 'cross-functional' is used in your learning objectives and assessment criteria. You may wish to be clear as to what a cross-functional team is, and what its benefits are.

'Cross-organisational' would mean across separate organisations, which is not what the QUESTION NO: is asking about.