Winter Sale Special Limited Time 65% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: v4s65

ITILFND Exam Dumps - ITIL – Foundation (v4)

Searching for workable clues to ace the Exin ITILFND Exam? You’re on the right place! ExamCert has realistic, trusted and authentic exam prep tools to help you achieve your desired credential. ExamCert’s ITILFND PDF Study Guide, Testing Engine and Exam Dumps follow a reliable exam preparation strategy, providing you the most relevant and updated study material that is crafted in an easy to learn format of questions and answers. ExamCert’s study tools aim at simplifying all complex and confusing concepts of the exam and introduce you to the real exam scenario and practice it with the help of its testing engine and real exam dumps

Go to page:

<< First
Prev
1
2
3
4
5
6
7
8
9
10
Next
Last >>

Question # 57

Which are the elements of process control?

A.

Inputs, outputs and triggers

B.

Work instructions, procedures and roles

C.

Resources, capabilities and metrics

D.

Process owner, policy and objectives

Full Access

Question # 58

For which purpose would the continual improvement practice use a SWOT analysis?

A.

Understanding the current state

B.

Defining the future desired state

C.

Tracking and managing ideas

D.

Ensuring everyone actively participates

Full Access

Question # 59

Which practice includes conducting regular reviews to ensure that services are still appropriate and relevant?

A.

Service level management

B.

Service desk

C.

Continual improvement

D.

Change enablement

Full Access

Question # 60

Identify the missing word in the following sentence.

A user is [?] that uses services.

A.

an organization

B.

a role

C.

a team

D.

a supplier

Full Access

Question # 61

Which practice has a purpose that includes the management of financially valuable components that can contribute to the delivery of an IT service?

A.

IT asset management

B.

Deployment management

C.

Continual management

D.

Monitoring and event management

Full Access

Question # 62

Which value chain activity ensures that service components meet agreed specifications?

A.

Plan

B.

Design and transition

C.

Obtain/build

D.

Deliver and support

Full Access

Question # 63

How should the workflow for a new service request be designed?

A.

Use a single workflow for all types of service request

B.

Leverage existing workflows whenever possible

C.

Use different workflows for each type of service request

D.

Avoid workflows for simple service requests

Full Access

Question # 64

Which practice identifies metrics that reflect a customer experience of a service?

A.

Continual improvement

B.

Service level management

C.

Service desk

D.

Problem management

Full Access

Go to page:

<< First
Prev
1
2
3
4
5
6
7
8
9
10
Next
Last >>

Hot Exams