ITILFND Exam Dumps - ITIL – Foundation (v4)
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Identity the missing word in the following sentence
The purpose of the service configuration management practice is to ensure that accurate and reliable information about the configuration of [?], and the CIs that support them, is available when and where it is needed
Which phase of problem management includes analysing incidents to look for patterns and trends?
Which role would is MOST SUITABLE for someone with experience of managing relationships with various stakeholders, including suppliers and business managers?
Which phase of problem management includes the regular re-assessment of the effectiveness of workarounds?
What defines the requirements for a service and takes responsibility for the outcomes of service consumption?
Which activity captures the demand for incident resolution and service requests?