ITIL-F Exam Dumps - ITIL® Foundation
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Which one of the following activities does application management perform?
Which function or process would provide staff to monitor events in an operations bridge?
Which of the following is NOT a service desk type recognized in the service operation volume of ITIL / guidance?
Which of the following processes are performed by the service desk?
1. Capacity management
2. Request fulfilment
3. Demand management
4. Incident management
Within service design, what is the key output handed over to service transition?