ITIL-4-BRM Exam Dumps - ITIL 4 Specialist: Business Relationship Management

A business relationship manager informs staff of a future Gemba walk of the value stream for creating a new service

A relationship manager records the findings of observing the negotiation of service targets

A relationship manager asks another manager to join the Gemba walk for onboarding new customers

A relationship manager discusses the findings of a Gemba walk with other stakeholders

Manage exceptions

Analyze the organization's culture, strategy, and stakeholders

Follow the business relationship model

Review the relationship

Using information to look for new ways to add value for the service consumers

Balancing becoming a trusted partner with investing too much in high-value services

Achieving strategic alignment and setting common goals and priorities

Identifying tailored services that meet service outcome and experience expectations

Developing business relationship models

Reviewing business relationships

Following business relationship models

Maintaining relationships with service consumer stakeholders

A model that defines the key aspects of a relationship journey for a set of business stakeholders

A set of steps undertaken to create and deliver products and services

An operating model which defines the main activities required to respond to demand and facilitate value realization

Asset of organizational resources designed for performing work or accomplishing an objective