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ITIL-4-BRM PDF Package

ITIL-4-BRM PDF Exam (Downloadable)
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ITIL-4-BRM Question and answers Include

Total Questions: 40 Q&A's
Single Choice: 40 Q&A's

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ITIL-4-BRM Valid and Updated ITIL 4 Specialist: Business Relationship Management Q&A Dumps

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ITIL-4-BRM Questions and Answers

Question # 1

Which is NOT an input to the ‘Managing business relationship journeys’ process?

A.

Training materials

B.

Roles and responsibilities

C.

Business relationship models

D.

Service portfolio

Question # 2

Which is an example of an approach to managing a business relationship in a clear domain?

A.

A business relationship manager is provided with a detailed set of instructions for gathering information about new customers

B.

A business relationship manager uses a Gemba walk for analysing stakeholders influence and interest

C.

A business relationship manager is provided with a set of principles to apply when discussing sustainability issues with customers

D.

A business relationship manager is provided high-level guidance for customer discussions

Question # 3

What key question should be asked when verifying and adjusting a business relationship model?

A.

Is there an applicable relationship model?

B.

Is this a new or existing relationship?

C.

Did we deviate from the model or did the model not work as expected?

D.

Does the agent understand the context and the applicable relationship model?

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