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The design of a piece of equipment contributes to an error. Which of the following types of errors has occurred?
Leadership at an outpatient multi-specialty clinic is working toward becoming a high-reliability organization. In the past week, there have been three medication errors with high-risk medications in the procedure area. Which of thefollowing responses by leadership is consistent with high-reliability principles?
A public health agency is developing a proposal to provide free flu Vaccinations to anyone who requests one. Which of the following would be considered an intangible benefit?
A quality professional was asked to assist with strategic planning. Which of the following should have the primary impact on the quality and performance improvement goals?