Platform-App-Builder Exam Dumps - Salesforce Certified Platform App Builder (Plat-Admn-202)

The correct answer is A. Build a global action to create Contacts.

Sales reps need a fast mobile-friendly way to create new Contact records and complete additional details later. A global quick action is the best fit because it lets users create records quickly without needing to navigate deeply into the app. Salesforce documentation states that global actions allow users to create or update records without leaving the page they are on. Salesforce also documents that Create a Record global actions let admins choose the object to create, such as Contact.

Salesforce mobile uses quick actions in the action bar/action menu, making them suitable for fast record creation on mobile.

B. Path is used for guided stages, not quick contact creation. C. Mobile menu customization improves navigation but does not simplify the create process enough. D. Compact layout controls key field display, not fast record creation.

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A Text field configured as External ID and Unique satisfies both requirements. Existing Invoice Numbers can be migrated directly from the external system without changing their values, while the Unique attribute prevents duplicate Invoice Numbers from being stored later. Salesforce defines an External ID as a field containing an identifier from a system outside Salesforce and supports Text fields as External IDs. Salesforce also states that marking the field Unique prevents duplicate values and makes it suitable for record matching and future data operations. An Auto Number field would generate Salesforce-controlled values and therefore would not preserve externally assigned Invoice Numbers. Maintaining separate legacy and Salesforce numbering fields is unnecessary when one field can preserve the external identifier and enforce uniqueness. Salesforce

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The correct answer is B. Clone the change set and re-deploy.

After a change set has been uploaded, Salesforce does not allow its contents to be changed. Salesforce documentation states that after upload, the change set contents cannot be changed; to redeploy the same set of components, the app builder should clone the change set, and the cloned change set includes the latest changes to its components from the source org.

A is incorrect because renaming does not update uploaded components. C is unnecessary. D is incorrect because an uploaded change set cannot simply be updated and redeployed.

The correct answer is C. App Manager.

To add components to the Utility Bar of an existing Lightning app, the app builder edits the app from Setup → App Manager, then uses the app’s Utility Items configuration. Salesforce Help specifically states that to edit or add a utility bar to an existing app, use App Manager and click Edit for the app.

Why others are incorrect:

A is close, but the entry point for editing an existing app’s utility bar is App Manager, not directly Lightning App Builder.

B is wrong because a Lightning Record Page is for record page layout/components, not app-level utility bar configuration.

D is wrong because App Menu is for launching apps, not configuring them.

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The correct answer is A. Path.

Sales managers want reps to see recommendations, sales strategies, and key fields at each step of the Opportunity sales process. Salesforce Path is designed for exactly this. Path can highlight key fields and provide customized Guidance for Success for each stage of a process.

For Opportunities, Path can show reps which fields matter at each sales stage and provide stage-specific guidance such as qualification tips, sales strategy, or next-step recommendations.

C. Approval Process is for record approval routing.

D. Global Action is for creating or updating records quickly, not guiding users through sales stages.

B is not the correct Salesforce feature for this requirement.

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The correct answers are C. External objects and D. Big objects.

External objects are suitable because they represent data stored outside Salesforce while still being accessible in Salesforce. Salesforce documentation explains that external objects behave similarly to custom objects, but the record data is stored outside the Salesforce org. External objects can also participate in lookup-style relationships, including external and indirect lookup relationships, and Salesforce Connect supports reports that include external objects.

Big objects are also suitable for archiving very large volumes of historical data on the Salesforce platform. Salesforce describes big objects as a way to store and manage massive amounts of data, including archived data from other objects. Big objects support querying through SOQL/API patterns, and Salesforce documentation also covers viewing big object data in reports and dashboards, commonly by using a working dataset for reportable subsets.

A is incorrect because “related objects” does not reduce Salesforce data storage.

B is incorrect because moving data into custom objects still consumes Salesforce data storage, so it does not solve the storage-limit issue.

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The correct answer is C. Formula Field.

The Service Manager wants a visual color indicator based on the age of an open Case: green for new, yellow for one day old, and red for three days old. This can be implemented with a formula field using conditional logic and the Salesforce IMAGE() function to display different colored indicators based on Case age. Salesforce documentation confirms that the IMAGE function is available in formula fields and can display an image based on field values.

A formula field can evaluate the case age using fields such as CreatedDate , TODAY() , and IsClosed , then return the correct colored image.

A. Custom Button is incorrect because this is not a user action.

B. Quick Action is incorrect because the requirement is display-based, not action-based.

D. Lightning Web Component could do this with code, but a formula field is the simplest declarative Platform App Builder solution.

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The correct answer is C. The user wants to update the related Account directly from the Opportunity page. The proper declarative solution is to create an Update a Record quick action for Account and expose it through the Related Record component on the Opportunity Lightning record page. Salesforce documentation identifies Related Record as a standard Lightning page component and notes that quick actions such as Create a Record and Update a Record are supported in Lightning page experiences.

Why others are incorrect:

A updates fields through automation, but the user wants to edit directly.

B formula fields are read-only.

D the Record Detail component is for the current record, not editing a related Account from Opportunity.

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