Platform-App-Builder Exam Dumps - Salesforce Certified Platform App Builder (Plat-Admn-202)

The correct answer is A. Lookup field.

Cloud Kicks wants to assign a Customer Service Manager user to an Account in addition to the standard Account Owner. The best field type is a Lookup field to the User object. A lookup field stores a relationship to another record and supports reporting, filtering, and record-level navigation. Salesforce describes lookup relationships as a way to relate two records while keeping the records otherwise independent.

A Text field would not create a real user relationship and could cause inconsistent names. A Picklist or Multi-select picklist would require manual maintenance of user names and would not behave like an assigned user reference.

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Use a Roll-Up Summary field on Account to count the related Opportunity records. Salesforce roll-up summary fields can calculate values from related records, and the COUNT summary type totals the number of related records. Trailhead also gives the Account and Opportunity example for roll-up summaries.

A formula field cannot count child records by itself. A lookup field only creates a relationship. AppExchange is unnecessary for this standard use case.

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A standard custom Picklist field is the correct data model because each Loyalty Member must have exactly one value from a controlled set: Standard, Plus, or Elite. Salesforce defines a Picklist as a field that lets users select a single value from a predefined list. The value set can be restricted so users cannot introduce inconsistent values outside the administrator-approved choices. Picklists also work naturally with Salesforce reporting, including filtering and grouping by the selected value. A multi-select picklist would incorrectly allow one member to belong to multiple tiers simultaneously. A free-form Text field would permit spelling and capitalization variations that undermine data consistency and reporting. A formula field derives its value from other data rather than allowing users to select one of the defined tier classifications.

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The correct answer is C.

A Partial Copy sandbox uses a sandbox template to determine which objects and data are copied from production. Salesforce states that sandbox templates let admins select specific objects and data to copy to a Full or Partial Copy sandbox. If the custom object Shipping was not included in the sandbox template, its production records would not be copied into the refreshed partial sandbox.

Why others are incorrect:

A is not the likely issue; refresh timing does not explain one object having no data.

B is less likely as the scenario points to template selection.

D is not the best answer because capacity may limit copied data, but missing all data for a specific object usually indicates the object was not selected in the sandbox template.

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The correct answer is A. Allow Salesforce to import Contacts from mobile device Contact lists.

Salesforce supports importing contacts from a mobile device contact list into Salesforce from the Salesforce mobile app using Import from Device. Salesforce also notes that users need the permission Allow Salesforce to import Contacts from mobile device Contact lists to use this feature.

Why others are incorrect:

B only notifies users; it does not move phone contacts into Salesforce.

C helps users create/edit records offline in Salesforce, but it does not import contacts already entered in the phone’s contact list.

D is for account-contact relationship modeling, not mobile contact capture.

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The correct answer is B. Field-level security.

Only users with the Outer Planets profile need to see the Jupiter field. Salesforce field-level security, also called field permissions, controls whether users can view or edit individual fields on an object. This is the proper way to restrict a field by profile or permission set.

Sharing rules control record-level access, not field visibility. Filtered views affect list views, not field security. Classic encryption protects sensitive data but is not the correct feature for profile-based field visibility.

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The correct answers are A and B .

The requirement is to display a visual flag image based on Case Priority. Salesforce’s own sample image formula for Case Priority uses the IMAGE() function with CASE() to display green, yellow, or red flag images.

Both formulas are valid because:

A uses IMAGE() with nested IF() and ISPICKVAL() checks.

B uses IMAGE() with CASE() to return the correct image URL.

C and D are incorrect because they return only the image URL text, not the actual image. The formula must use IMAGE() to display a visual flag.

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An indirect lookup relationship is used when an external object must relate to a standard or custom Salesforce object and the external data does not contain Salesforce record IDs. Salesforce requires the parent Salesforce object to contain a custom field marked External ID and Unique . Values from the external object ' s indirect lookup field are matched against this external ID field to establish the relationship. Salesforce specifically states that indirect lookups link a child external object to a parent standard or custom object using a custom unique External ID field. TEXT(Id) does not create such a relationship key, and CASESAFEID() merely converts Salesforce IDs to their 18-character representation. A normal Salesforce Record ID is used for standard lookup relationships, not indirect lookups.

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