You are designing a medical claim case type and have the following requirement: Medical claims must be resolved within 5 days.
To meet this requirement you need to set the _____ in the service level to 5 days.
Identify the Pega Rule that automatically maps response data from a custom prompt to a field or fields in the Data Model.
In a case which tracks requests for auto loans, a requirement states: Customers should be able to modify contact information at any time during the processing of the case.
Contact information changes must not alter or interrupt the primary flow of the case. Which option meets the needs of this requirement?