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PEGACPBA24V1 Exam Dumps - Certified Pega Business Architect 24

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Question # 9

UCom wants its shopping website to share an update about order acceptance and expected delivery time. Which Automation Step is most suitable?

A.

Send Notification

B.

Update Case

C.

Push Notification

D.

Post to Pulse

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Question # 10

Life insurance company has satellite offices in various countries. Each satellite office has a work queue. Company policy requires that life insurance underwriting be signed to offices based on the policy owner's residential address.

Which routing approach supports this requirement?

A.

Route the assignment to a specific underwriter based on business logic.

B.

Route the assignment to the correct work queue by using an authority matrix.

C.

Route the assignment to the correct work queue by using a reporting structure.

D.

Route the assignment to the correct work queue based on business logic.

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Question # 11

An applicant submits a load request. The system validates information on the loan application and calculates the credit score of the applicant based on credit reports and the account history with the bank.

    If the credit score is unacceptable, the customer is notified of the result and the loan application is closed

    If the credit is acceptable, the loan application is forwarded to a loan officer for review

    If the loan officer approves the loan request, the loan application is sent to the underwriting department for processing

    If the loan officer rejects the loan request, the customer is notified of the result and the loan application is closed

Select the case life cycle design that most closely follows the guidelines for identifying and naming stages for the user case.

A.

Option A

B.

Option B

C.

Option C

D.

Option D

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Question # 12

In an online shopping application, you use 1 to visualize data about recent returns. From the 2, you analyze return types and amounts. In the 3, you select a clustered column and add Case ID count, Return amount, and Purchase type fields. In the 4, you add a tooltip and update the legend.

A.

1: Insights, 2: Explore Data, 3: Chart Editor, 4: Visualization Settings

B.

1: Explore Data, 2: Insights, 3: Visualization Settings, 4: Chart Editor

C.

1: Insights, 2: Chart Editor, 3: Explore Data, 4: Visualization Settings

D.

1: Explore Data, 2: Chart Editor, 3: Insights, 4: Visualization Settings

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Question # 13

Which two statements are true about insights? (Choose Two)

A.

You can transform sharable visualizations into data queries.

B.

You can search for and select the fields that you want to include in an insight.

C.

You can transform data queries into sharable visualizations.

D.

You can edit application data directly in an insight.

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Question # 14

A home appraisal Case requires a house older than 40 years to be tested for asbestos. If the home is less than 40 years old, the appraisal moves forward. Which term applies?

A.

Decision

B.

Process

C.

Stage

D.

Step

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Question # 15

Which two scenarios describe the appropriate use of an Approve/Reject Step? (Choose Two)

A.

Employees submit expense reports. If expenses are less than USD1000, the Case is routed to the employee’s direct manager; otherwise, to the department manager.

B.

Employees submit self-evaluations. If the manager finds it sufficient, the Case continues; if not, it routes back to the employee.

C.

Customers place online orders, adding items, shipping, and payment information. Different teams handle fulfillment based on the department.

D.

Customers submit high-priority support requests. If validated as severity 1, the Case routes to a high-priority CSR; otherwise, to the general CSR Work Group.

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Question # 16

As a Pega Business Architect, you encourage stakeholders to use App Studio, Deployment Manager, and Predictive Diagnostic Cloud (PDC). Which Pega Expressâ„¢ value are you applying?

A.

Design for great experiences

B.

Solve the business problem

C.

Leverage the power of Pega

D.

Accelerate time to value

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