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GCP-GC-REP Exam Dumps - Genesys Cloud Certified Professional - Reporting and Analytics

Searching for workable clues to ace the Genesys GCP-GC-REP Exam? You’re on the right place! ExamCert has realistic, trusted and authentic exam prep tools to help you achieve your desired credential. ExamCert’s GCP-GC-REP PDF Study Guide, Testing Engine and Exam Dumps follow a reliable exam preparation strategy, providing you the most relevant and updated study material that is crafted in an easy to learn format of questions and answers. ExamCert’s study tools aim at simplifying all complex and confusing concepts of the exam and introduce you to the real exam scenario and practice it with the help of its testing engine and real exam dumps

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Question # 9

Which definition matches the performance and activity views for Queues?

A.

Used to monitor real-time contact center metrics.

B.

Used to view real-time metrics, such as status, time in status, calls answered, average talk time, and average ACW.

C.

Used to view real-time and historical metrics, such as service level %, abandon %, customer waiting, and active agents.

D.

Used to view historical data only.

E.

Used to view metrics for completed phone calls and chats, such as the user, remote telephone number, date/time, and duration.

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Question # 10

Your customizations in the interaction view remain in effect even if you leave and return to the view.

A.

True

B.

False

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