Data-Architect Exam Dumps - Salesforce Certified Data Architect (SP25)

Creating a unique global customer ID for each customer and storing that in all systems for referential identity (option A), investing in a data duplicate tool to de-dupe and merge duplicate records across all systems (option C), and creating a customer master database external to Salesforce as a system of truth and syncing the customer data with all systems (option E) are the three options that a data architect should perform to resolve the issues with the customer data. Option A ensures that each customer can be uniquely identified across different systems, option C eliminates duplicate records and improves data quality, and option E provides a consistent and reliable source of customer data for all systems. Using Salesforce CDC to sync customer data across all systems (option B) is not a good option, as it does not address the duplication or inconsistency issues. Duplicating customer records across the system and providing a two-way sync of data between the systems (option D) is also not a good option, as it may create more confusion and conflicts with customer data.

Implementing a workflow rule that sends Opportunity data through Outbound Messaging is the optimal real-time approach that achieves the solution of copying Opportunity records to the ERP once they reach a Closed/Won Stage. A workflow rule can trigger an Outbound Message when an Opportunity record meets certain criteria, such as having a Closed/Won Stage. An Outbound Message can send data from Salesforce to an external system via SOAP API, without requiring any code. The external system can then process the data and create a read-only record in the ERP system. The other options are not optimal or real-time, as they would either require additional systems or tools, not provide real-time data synchronization, or not meet the frequency requirement

  IP restrictions can be used to prevent users from accessing Salesforce from outside the company network or VPN. According to this article, sharing settings can be used to control access to customer information based on record ownership. According to this article, custom Apex can be used to support customer requests for removal of their information from Salesforce.

According to the What is Master Data Management (MDM)? article, some of the data challenges that an MDM tool can solve are data duplication, data accuracy and quality, and data standardization. The article states that “MDM solutions comprise a broad range of data cleansing, transformation, and integration practices. As data sources are added to the system, MDM initiates processes to identify, collect, transform, and repair data. Once the data meets the quality thresholds, schemas and taxonomies are created to help maintain a high-quality master reference.” Therefore, an MDM tool can help NTO eliminate data duplication across different systems, improve data accuracy and quality by removing errors and inconsistencies, and standardize data formats and definitions for better integration and analysis.

The recommended course of action to appropriately integrate the new Opportunity engagement system with Salesforce is to bring the stakeholders together to discuss the appropriate data strategy moving forward. This is because there may be valuable data in both systems that need to be reconciled and harmonized, and the Master Data Management (MDM) strategy may need to be revised or updated to accommodate the new system. The other options are not recommended, as they may result in data loss, inconsistency, or duplication

Changing Opportunity Amount field access to Read Only for sales users field-level security (option C) is the best way to address the overwriting issue, as it prevents sales users from updating the field that is controlled by PPS, and ensures data consistency and accuracy. Creating a custom field for Opportunity amount that PSS updates separating the field sales user updates (option A) or creating a custom field for Opportunity amount that sales users update separating the field that PPS updates (option D) are not good solutions, as they may create confusion and inconsistency with the Opportunity Forecast feature. Changing PSS integration to update only Opportunity Amount field when the value is null (option B) is also not a good solution, as it may cause data loss or conflicts with the sales users’ inputs.

Exploring external data sources in Salesforce to build a 360 degree view of the customer (option A) is the best strategy to satisfy this requirement, as it allows customer service agents to view the activities from all four systems in real time without storing or replicating the data in Salesforce. Using a customer data mart to create the 360 degree view of the customer (option B) is not a good strategy, as it may introduce additional complexity and cost, and it does not leverage the native Salesforce features. Periodically uploading summary information in Salesforce to build a 360 degree view (option C) is also not a good strategy, as it may cause data latency and inconsistency, and it does not provide real-time information. Migrating customer activities from all four systems into Salesforce (option D) is also not a good strategy, as it may cause data redundancy and conflicts, and it does not scale well with large volumes of data.

The correct answer is A, D, and E. The data architect should consider these three factors when evaluating the need for Salesforce Connect: You want real-time access to the latest data from other systems, you have a large amount of data that you don’t want to copy into your Salesforce org, and you need to small amounts of external data at any one time. These factors indicate that Salesforce Connect is a suitable solution for creating a connected experience in Salesforce without importing inventory data from a cloud database. Salesforce Connect allows Salesforce to access external data via OData or custom adapters without storing it in Salesforce, which reduces storage costs and ensures data freshness. Salesforce Connect also supports pagination and caching to optimize performance when accessing small amounts of external data at any one time. Option B is incorrect because if you have a large amount of data and would like to copy subsets of it into Salesforce, you may not need Salesforce Connect but rather use other tools such as Data Loader or API integration. Option C is incorrect because if you need to expose data via a virtual private connection, you may not need Salesforce Connect but rather use other tools such as VPN or VPC peering.