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CPTD Exam Dumps - The Certified Professional in Talent Development

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Question # 9

A talent development professional and an external training vendor have agreed to a percentage of the overall cost as profit. What is this called?

A.

Cost plus fixed price

B.

Firm fixed price

C.

Performance-based fee

D.

Cost plus incentive fee

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Question # 10

A talent development (TD) professional has recently joined an organization and needs to develop the organization's learning strategy. The TD professional has scheduled one-on-one interviews with the various senior leaders. Which question would be most important for the TD professional to include in the interview protocol?

A.

What government regulations impact the organization's business outcomes?

B.

What are the intended learning outcomes for the organization's teams and individuals?

C.

What are the main strengths of the organization's key competitors?

D.

What are the main opportunities and challenges to achieve the organization's goals?

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Question # 11

What is the focus of design thinking?

A.

People

B.

Performance

C.

Problem

D.

Process

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Question # 12

A talent development (TD) professional has been tasked with training a group of managers on how to be better coaches. The managers have been in their roles for one to three years, have some prior knowledge, are self-motivated to learn, and lack guidance. What is the most effective approach for the TD professional to take?

A.

Engage learners with opportunities to practice coaching and receive feedback from peers and TD professionals

B.

Organize learners into small groups to discuss coaching ideas and receive feedback from peers

C.

Disseminate information about coaching theories to learners with explanations of what a good coach embodies

D.

Provide information about coaching and allow learners to practice coaching each other

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Question # 13

What is the best way a talent development professional can create a strong business case for continuing an existing training program?

A.

Compare the amount of money spent on the program with that spent on other training programs

B.

Review end-of-course evaluations to assess participant reactions

C.

Show how the training program contributed to the achievement of business objectives

D.

Demonstrate how the training program improved on-the-job performance

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Question # 14

A TD professional at an online retail company is approached by one of the company's cloud services managers, who is concerned about the cloud services team's recent work performance. The manager states that the team members repeated the same mistakes from past teams. The TD professional performs a needs analysis and determines that the team members did not leverage information, best practices, and historical data recorded by past teams in the company's knowledge management system (KMS).

The TD professional determines that the team members are not motivated to use the KMS because they find it too time-consuming to access useful information.

The TD professional implements strategies to engage and motivate the cloud services team members in using the KMS. The TD professional now wants to enlist the cloud services managers to ensure continued use of the KMS by the team members.

What should the TD professional do?

A.

Provide all managers with a brief guide on follow-up techniques to use with their teams.

B.

Create opportunities for managers to share best practices and brainstorm solutions to challenges.

C.

Recommend that manager bonuses be tied to usage statistics.

D.

Suggest that the human resources team add a line to manager job descriptions stating their responsibility for creating a culture of knowledge sharing.

E.

Encourage managers to recognize and reward team members who increase their KMS usage appropriately.

F.

Request that managers be provided with regular reports on KMS usage by their team members.

G.

Have managers sign a contract to ensure they will support the KMS effort to the fullest extent.

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Question # 15

An employee meets with a manager and indicates an interest in moving into a different department to prepare for a higher-level position. Currently, no openings are available. Which is the most effective solution for the manager to recommend?

A.

Seek a coach

B.

Create a training plan

C.

Meet with a career counselor

D.

Enter into a mentoring relationship

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Question # 16

A talent development (TD) professional facilitates a three-week training course for all of a company's new hires. Company onboarding guidelines state that new hires must pass the course final exam with a score of 80% or higher in order to continue in the job, but the guidelines also provide for some discretion on the part of the hiring manager.

Participant A fails the final exam with a score of 78%. Participant A was frequently late to training, did not readily participate, and fell asleep twice during the course.

Participant B fails the final exam with a score of 60%. Participant B arrived early every day during training to request additional help, actively participated in group activities, took copious notes, and got along with everyone in the course.

What should the TD professional do?

A.

Offer to provide one-on-one coaching to Participant B.

B.

Document the observable behaviors, and provide these data points to the HR department and the hiring manager.

C.

Meet with Participant B, and explain the exam results.

D.

Advocate to the hiring manager on Participant B's behalf.

E.

Research other jobs within the company for which Participant B might be more qualified.

F.

Provide the exam results to the HR department and the hiring manager.

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