Community-Cloud-Consultant Exam Dumps - Salesforce Certified Community Cloud Consultant (SP25)

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Question # 33

Which three actions should the Salesforce Admin take before the Community launches? A Salesforce Admin is launching a new Community in the Napili template for approximately one million members. The Community is built with native Community template features and is within published member limits.

Prepare for cases logged by Community members and automation around auto response, case assignment, and escalation rules.

Make sure customers are not members of other Salesforce Communities.

Test the Community for member activity, including cases and articles.

Formalize the member registration process, including automating the account assignment orperson account creation.

Performance test the Community with a large number of members with increased activity.

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Question # 34

UESTION NO: 178

Universal Containers adds e -commerce capability to its Community built on the Napili template.They track customer shipments in a Salesforce custom object.How should the Salesforce Admin expose customer shipment data in Community Builder?

Clone an object page and associate it to the Shipment object

Create an object page associated to the Shipment object.

Clone a standard page and associate it he Shipment object.

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Question # 35

The security model for Universal Containers in Private for theCase object. When a support case is raised by a user with the Customer Community license, internal users are not able to see those Cases. Internal users in the support role need to work on these Cases. How should internal users see these Cases?

Select oneor more of the following:

Use the role hierarchy

Use a Public Group

Use a Sharing Set

Use a Share Group

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Question # 36

Universal Containers needs to use capabilities, using the Customer Service Template, in Salesforce Communities to enable Social Sign-on for their customers. What should the SalesforceAdmin do to enable users to use their Social Sign-on?

Setup the authentication provider for Social sites and add the Social Sign-on component to the login page.

Configure Community Sign-on at the social web site to make sure the user is authenticated and provided access.

Enable Social Sign-on in the Community management preferences menu.

Create a custom login page with Social Sign-on capabilities, including authentication providers.

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Question # 37

Unauthenticated users are unable to some articles on a Universal ContainersCommunity. Universal Containers have articles associated to the public knowledge base channel and topics associated to the correct data categories. How should the Salesforce admin troubleshoot this issue?

Select one or more of the following:

Check the article type permissions on the guest user profile

Enable public access for the Community in setup and the Guest user profile

Create a new data category specifically for guest users to display articles

Create a featured topic in the Communitybuilder to display articles

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Question # 38

Universal Containers is leveraging Salesforce Content and needs to make it available to their Community users (Customers, Partners, and Employees). Which users will be able to view Salesforce Content based on their license?

Users with the Customer Community Login license.

Users with the High-Volume Customer Portal license.

Users with the Customer Community license.

Users with the Customer Community Plus license.

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Question # 39

Your company requires to set up community access for bothcustomers and partners but wish to tailor the content that is shown for each member type and region, how do you architect this solution?

Create two Communities, one Customer Community and one Partner Community

Create one Community and use page variations to control what members see

Create one Community and build a lightning component that displays different content based on the users profile logging in

Create one Community using Sharing Sets to control what members see

Create a Community tailored to each region

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Question # 40

Universal containers has knowledge articles visible in their customer community for all users. The salesforce Admin creates and publishes a new article, but the article is NOT visible. What should the Salesforce Admin do to make this article visible in the Community?

Create the article in the Community Management console

Publish the Community so the changes take effect

Add a Featured Topic in the Community Management console

Select the Customer Channel in article setup

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