CIS-SM Exam Dumps - Certified Implementation Specialist - Service Mapping

Question # 4

Which one of the following is the most common risk that can negatively impact a Service Mapping

engagement?

The customer external firewall does not meet the requirements needed for the Service Mapping MID Server to communicate with their ServiceNow Instance.

MID server resource requirements are beyond capacity of the customer.

Customer security team is not made aware early enough in the engagement of the credential requirements.

Customer is not using Active Directory for credential authentication.

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Question # 5

Which of the following are methods used to initiate discovery on a service? (Choose three.)

Map multiple services suggested by Service Mapping by discovering the load balancers in an enterprise.

Map multiple services by importing entry points from a CSV file.

Map a single service defined by configuring an entry point.

Map services suggested by the discovery of MID Servers in an enterprise.

Map services based on Assets stored in the CMDB.

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Question # 6

Which of the following are potential benefits when implementing Service Mapping? (Choose four.)

Reduced ongoing service map maintenance effort as a result of automated map updates

Faster service issue resolution and reduced downtime due to better root cause analysis

Improved Software Asset Management capabilities

Reduction in effort to create service maps

Reduction in change related incidents due to improved service visibility during change planning

More accurate alerts from monitoring tools

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Question # 7

Assuming the Apache Web Server Identification Rule (CI Identifier) is configured as shown with the following

Criterion attributes:

Class
Configuration file
Version

Yesterday, an Apache Web Server CI was discovered as part of Service Mapping. Today, the application owner upgraded the Apache Web Server to a different version and reran discovery of the service. What will happen in the CMDB?

A duplication error will occur.

A new Apache Web Server CI is created.

The existing Apache Web Server CI will be reconciled with the upgraded Apache Web Server CI and its version will be updated.

The Apache Web Server CI will be reclassified as a Web Server CI.

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Question # 8

Which one of the following statements best explains the following URL: https:// /

SaCmdManager.do?ip=198.51.100.66?

The user is starting the Command Line Console and is able to send commands to the host 198.51.100.66.

The user is starting the Command Line Console and explicitly directs Service Mapping to use the MID Server 198.51.100.66 to execute commands.

This is not a valid URL for Service Mapping.

The user is starting the Command Line Console and is able to send commands against the ServiceNow instance at 198.51.100.66.

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Question # 9

Which one of the following best describes the process that Service Mapping uses to run a command on a target device?

Service Mapping provides a task with the command that the MID Server collects, the MID Server executes the command on the target device, and returns the result to the ServiceNow instance in an XML payload.

The MID Server decides what command to execute, executes the command on the target device, and returns the result to the ServiceNow instance in an XML payload.

Service Mapping sends a request to the target device to execute a command, and the target device returns the result to the ServiceNow instance through the MID Server.

Service Mapping sends a request to the target device to execute a command, and the target device returns the result to the ServiceNow instance.

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