CCMP Exam Dumps - Certified Change Management Professional

ACMP explains thatproject managementfocuses on delivering outputs (scope, schedule, budget, quality), whereaschange managementfocuses on ensuring adoption, usage, and benefits realization by addressing thepeople side of change. This difference infocusis the clearest and most fundamental distinction. While differences in plans, stakeholders, and levels of focus exist, option A captures the primary clarification needed: methodologies differ infocus and objectives.

(Reference: ACMP Standard, Introduction; Distinction between project management outputs and change management outcomes.)

The ACMP Standard defines asustainability strategyas the plan that ensures the change becomes “the new normal” within the organization. It includes reinforcement activities, continuous improvement, recognition programs, and alignment of performance management. Options B and D represent partial benefits but not the comprehensive purpose. Option C is unrelated to change adoption and focuses instead on organizational survival. Thus, option A best describes the overarching purpose.

(Reference: ACMP Standard, Process Group 4 – Sustainability Plan; Objective: Ensure the change is embedded into daily organizational functioning.)

Human resources are central to addressingskill and capability gapsin impacted stakeholders. According to ACMP, theresource planmust account for training, coaching, and allocation of people with the right skills to support adoption. While physical (B), financial (C), and informational (A) resources are also necessary, they do not directly addressskills development. Human resources include internal staff, trainers, and external experts who enable stakeholders to transition successfully. Thus, option D is correct.

(Reference: ACMP Standard, Process Group 3 – Resource Plan; Identify human resources to close skill gaps and build adoption capability.)

Thesponsorship planoutlines how sponsors will be engaged, coached, and supported throughout the change. According to ACMP, this plan includes expectations for visible behaviors, communications, and governance participation. Sponsor assessments (B and D) help evaluate readiness and alignment, while strategy (C) is higher-level. Theplan(A) provides actionable guidance, ensuring the sponsor understands roles and receives support.

(Reference: ACMP Standard, Process Group 2 – Sponsorship Plan; Output: Define sponsor responsibilities and provide coaching/support activities.)

Execution meanscarrying out the workdefined in the plan. According to ACMP, this includes delivering communications, stakeholder engagement activities, training and development, resistance management, and measurement activities. Monitoring and controlling (A) is a project management function but not the primary purpose. Providing guidance (C) and clarifying roles (D) are important but achieved through earlier planning. Execution ensures thatresources and strategies are applied in practiceto achieve adoption and benefits realization.

(Reference: ACMP Standard, Process Group 4 – Execute the Change Management Plan; Core outcome: Implement planned activities for adoption and benefits.)