Apple-Device-Support Exam Dumps - Apple Device Support Exam (SUP-2025)

System extensions on macOS (e.g., kernel extensions pre-Sonoma, replaced by system extensions) may trigger alerts if they’re unsigned, blocked by Gatekeeper, or incompatible. The alert typically suggests the extension is unapproved or failed to load. The best action is tocontact the developerfor support, as they can provide an updated, signed version or instructions to resolve the issue.

Option A (System Information) shows extension details but can’t notarize them—Apple’s notarization is developer-side.

Option C (Migration Assistant) transfers data, not updates extensions.

Option D (Safe Mode) disables extensions but doesn’t fix the alert.

Option B is proactive and aligns with Apple’s advice. See "If a system extension won’t load" (support.apple.com/HT210999).

Recovery Lock (MDM feature on supervised Macs) requires entering therecoveryOS passwordat the Recovery prompt to access macOS Recovery.

Option A: Startup Disk doesn’t handle this.

Option B: Service isn’t needed.

Option D: Bypass Key isn’t a standard term here.

Option C: Correct—MDM-specific step.References: Apple Support - "MDM Recovery Lock" (support.apple.com/HT204142).

MDM can automate Setup Assistant, skipping screens (e.g., Apple ID, Terms) for managed devices enrolled in Apple School Manager/Business Manager.

Option A: Activation failure halts setup, not skips screens.

Option B: Release prevents MDM control, not skips.

Option D: No “Skip all” option exists.

Option C: Correct—MDM streamlines setup.References: Apple Support - "MDM Overview" (support.apple.com/HT204142).

To force quit an app via the Dock,Control-click(or right-click) its icon; if unresponsive, “Force Quit” appears in the contextual menu instead of “Quit.” Select it to terminate the app.

Option A: Shift-click doesn’t trigger this menu.

Option C: Fn-click isn’t a standard action.

Option D: Esc-click doesn’t work.

Option B: Correct per macOS convention.References: Apple Support - "Force quit apps on Mac" (support.apple.com/HT201276).

A Managed Apple Account, created by organizations via Apple Business Manager or Apple School Manager, is designed for institutional use and has restricted features compared to a personal Apple Account. While Managed Apple Accounts support iCloud services like iCloud Drive and iCloud Keychain for productivity and security, they do not include access to the Health app or Health data syncing. This limitation exists because Health data is personal and not relevant to organizational management, which focuses on work-related functionality.

Option A (iCloud Keychain) is available for password management in managed environments.

Option B (iCloud Drive) is supported for file storage and collaboration.

Option C (News) may be restricted in some configurations, but it’s not inherently unavailable with Managed Apple Accounts.

Option D (Health) is unavailable because it’s tied to personal health tracking, not organizational use.This is documented in Apple’s "Managed Apple Accounts" guide(support.apple.com/guide/apple-business-manager), which outlines supported features as of 2025.

Recovery mode is needed if the iPhone is stuck on the Apple logo without progress, indicating a failed boot requiring restore via a Mac/PC.

Option A: Network loss doesn’t trigger this.

Option B: Single-user mode is macOS, not iOS.

Option D: App updates don’t need recovery.

Option C: Correct—boot failure sign.References: Apple Support - "If your iPhone won’t turn on" (support.apple.com/HT201412).

Instant Hotspot needs:

A:Same Apple Account for seamless recognition.

B:Wi-Fi and Bluetooth enabled for connectivity.

Option C: Mobile provider isn’t relevant.

Option D: IPv6 isn’t a requirement.

Option E: Different accounts break Continuity.References: Apple Support - "Use Instant Hotspot" (support.apple.com/HT204023).

AirDrop typically requires Wi-Fi proximity. EnablingUse Cellular Data(Settings > General > AirDrop) in iOS 18 allows transfers to complete over cellular if devices move out of Wi-Fi range.

Option B: Handoff is for app continuity, not AirDrop.

Option C: Bringing Devices Together enhances discovery, not range.

Option D: VPN doesn’t extend AirDrop.

Option A: Correct—extends capability.References: Apple Support - "Use AirDrop" (support.apple.com/HT204144).