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Apple-Device-Support Exam Dumps - Apple Device Support Exam (SUP-2026)

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Question # 25

You are signed into a Mac using an administrator account. How do you reset a user password?

A.

Reset the password in System Settings > Users & Groups.

B.

Use your administrator password to log in to the user’s account, and follow the prompts to change their password.

C.

Reset the password using Keychain Access.

D.

Reset the password using Passwords.

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Question # 26

Which of these would you need to use Continuity features?

A.

Siri turned on for all devices

B.

All devices connected to the same SSID

C.

Wi-Fi turned on for all devices

D.

All devices signed in to a different Apple Account

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Question # 27

A user’s Mac and iPhone are both signed in to the same Managed Apple Account. The user restarted both devices, but Instant Hot-spot doesn’t connect. Which method should the user try next to solve the issue?

A.

Go to General > Transfer or Reset iPhone, tap Reset, then tap Reset Network Settings.

B.

Go to Personal Hotspot, and set “Allow Others to Join”.

C.

Go to Cellular > Cellular Data Options, then turn on Data Roaming.

D.

Go to Cellular > Cellular Data Options, then set Data Mode to Allow More Data on 5G.

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Question # 28

Several managed apps used for work collaboration disappeared from a user-owned iPhone. Which user action would cause this?

A.

Resetting network settings

B.

Unenrolling from the organization’s MDM solution

C.

Releasing the device from Apple Business Manager

D.

Signing out of their personal Apple Account

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Question # 29

Your organization enabled MAC address filtering on its network. Which setting would prevent iPhone from connecting to the network?

A.

Limit IP Address Tracking is turned on.

B.

Private Wi-Fi Address is turned on.

C.

Low Data Mode is turned on.

D.

Location Services is turned on.

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Question # 30

What keyboard shortcut can you type to open the Force Quit Applications window?

A.

Option-Control-power button

B.

Control-Command-power button

C.

Option-Command-Esc (Escape)

D.

Control-Command-Esc (Escape)

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Question # 31

A user has an external storage device. They can read files from the external storage device, but they can’t write to it from their Mac. Which drive format could prevent writing to an external storage device from the user’s Mac?

A.

NTFS

B.

exFAT

C.

MS-DOS (FAT32)

D.

macOS Extended (Journaled)

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Question # 32

A user connected their Mac to an airport lounge’s Wi-Fi, but they dismissed the sign-in dialog. They can’t use the internet. Which steps should you tell them to complete so they can use the internet?

A.

Open captive.apple.com in a browser to bring up the dialog.

B.

Ask the MDM administrator to provide a Wi-Fi profile for the airport lounge’s Wi-Fi.

C.

Go to System Settings > Wi-Fi, click Details, then turn off “Limit IP address tracking”.

D.

Go to System Settings > Wi-Fi, click Details, then set “Private Wi-Fi address” to Fixed.

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