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Advanced-Administrator Exam Dumps - Salesforce Certified Platform Administrators II (Plat-Admn-301)

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Question # 57

The administrator at Cloud Kicks is evaluating the capabilities of Schema Builder to create custom objects and custom fields. The administrator likes the user interface of the Schema Builder, as opposed to the new object and field wizards, but also notices some limitations.

What needs to be configured from the object manager instead of Schema Builder?

A.

Add custom fields to the page layout.

B.

Make available for Customer Postal.

C.

Enable field history tracking

D.

Allow Reports and Activities

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Question # 58

AW Computing has several service plans it offers with its laptops. Management wants the sales team to focus on bringing in new business and to have the creation of the renewal opportunity for the service plans happen automatically.

What approach should the administrator take to automate the renewal process7

A.

Configure a time-based workflow to send an email reminder to the sales rep when the service plan expires.

B.

Create a dynamic Lightning page with rich text to remind the rep to create a renewal opportunity when the opportunity is closed won.

C.

Create a validation rule to prevent the rep from closing the opportunity until a renewal is associated.

D.

Configure a flow that will create the renewal based on the closed-won date and opportunity line items.

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Question # 59

Cloud Kicks (CK) has e sneaker maintenance plan that It Includes with all orders for Its new line of Bluetooth-enabled custom sneakers. The sneaker maintenance plan gives each customer 6 months of phone support in case they have Issues with their new sneakers. The administrator at CK is having a hard time keeping up with the work associated with managing the maintenance plan.

What should the administrator do to help manage the plan?

A.

Use Flow to automatically create and assign entitlements.

B.

Create a support process for the maintenance plan.

C.

Ensure milestones are in place for the maintenance plan.

D.

Set up and configure entitlement templates.

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Question # 60

Ursa Major Solar (UMS) receives hundred of cases every week from both consumers and retail partners. UMS wants to ensure it's meeting all service-level agreements to maintain high levels of customer satisfaction.

What should the administrator do to help meet this goal?

A.

Set up and configure Entitlement Process to design timelines and track issue resolution.

B.

Configure the Milestones object on Service Contracts to sequential milestones for common case issues.

C.

Design a Net Promoter Score survey using Surveys that is automatically sent when a case is closed.

D.

Expose the Service Contracts object in the Service Console for an agent to view when working a case.

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Question # 61

A request was made to import a spreadsheet of new Campaign Members. He system administrator started Data import Wizard but the Campaign Members object was unavailable as a choice. What is causing as a choice.

What is causing this occur?

A.

The Salesforce,id field is required and was missing from the file.

B.

The marketing user feature license assignment is missing on the admin’s user record.

C.

Import Wizard is only available for the Standard objects Accounts, Contacts, and Leads.

D.

The Compaign Member option is only available for Update.

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Question # 62

An administrator needs to create a junction object called Account Region to link the standard Account object with a custom object called Region.

Once the junction object is created, what are the next two steps the administrator should take?

Choose 2 answers

A.

Make a master-detail relationship field on the junction object to the Region object.

B.

Build a master-detail relationship field on the Region object to the junction object.

C.

Create a master-detail relationship field on the Account object to the junction object.

D.

Configure a master-detail relationship field on the junction object to the Account object.

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Question # 63

An administrator is receiving cases that users are getting logged out of Salesforce without notice.

What should the administrator do to address this issue?

A.

Deselect disable session timeout warning popup.

B.

Select force logout on session timeout.

C.

Remove the session timeout settings.

D.

Enable Remember me until logout.

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Question # 64

Cloud Kicks (CK) wants the forecast numbers to be shown by territory regardless of who owns the record. CK also wants a way to forecast based on role hierarchy.

Which three options should an administrator recommend?

Choose 3 answers

A.

Have the user select the forecast type listed under the Forecast Type in the Display Settings.

B.

Enable Territory Forecast.

C.

Make a custom field to track the amounts for Territory and Hierarchy Forecast.

D.

Modify the Territory Forecast to match the Hierarchy Forecast model.

E.

Enable Role Hierarchy Forecast.

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