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Cisco 500-443 Exam Dumps - Valid Questions Answers

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Questions came word by
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500-443 Questions and Answers

Question # 1

What is the role of CVP in UCCE/PCCE?

A.

interface between CUBE and UCCE/PCCE

B.

queuing and self-service IVR

C.

call routing brain of PCCE/UCCE

D.

plays IVR Prompts to Callers

Question # 2

What is a distinction between Packaged CCE and Unified CCE, specifically regarding call transfers?

A.

CCE deployments support traditional Pre-Routing Call Flows facilitated via the Network Interface Controller (NIC), but PCCE does not

B.

Transfers that require Service Provider interaction via the NIC is supported by a PCCE Deployment in a 2K deployment model only.

C.

PCCE deployments continue to support traditional Pre-Routing Call Flows facilitated via the Network Interface Controller (NIC), but CCE does not.

D.

Neither CCE nor PCCE deployments continue to support traditional Pre-Routing Call Flows facilitated via the Network Interface Controller

Question # 3

What are two mandatory ICM AW configurations to get the PCS working properly? (Choose two.)

A.

Configure the Survey DN, CT and associate with the Survey routing script.

B.

Set \iser.microapp.isPostCallSurvev' to y after either the label node or the Queue to Skillgroup/PQ node in the initial incoming DN routing script logic.

C.

Set "user.microapp.isPostCallSurvey'' to n before either the label node or the Queue to Skillgroup/PQ node in the initial incoming DN routing script logic.

D.

Create a new call type for Post Call Survey, map incoming dialed number to a survey dialed number pattern, and associates the survey dialed number patterns to the survey call type.

E.

Create a new call type for Post Call Survey, map survey dialed number pattern to the incoming dialed number, and associate the incoming dialed number patterns to the survey call type.

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