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3313 Exam Dumps - Avaya Aura® Contact Center Maintenance and Troubleshooting Exam

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Question # 4

The Avaya SIP Sleuth tool is used for viewing, analyzing, filtering and querying SIP message logs. Which two logs does Avaya SIP Sleuth support? (Choose two.)

A.

AAMS SIP message logs

B.

Network SIP message logs

C.

CCMS_ASM message logs

D.

CCMS SIP message logs

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Question # 5

The Application Event Log contains events generated by installed application and software such as the AACC component. Most AACC component log entries in the Application Event log.

What is the AACC Application source type for contact center manager server (CCMS) core services and the License manager?

A.

Ngen

B.

SC

C.

servicing

D.

service control Manager

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Question # 6

nslookup is a Windows operating system tool that can be used to test whether name resolution is functioning properly.

Which three statements regarding the nslookup troubleshooting tool are true? (Choose three.)

A.

nslookup displays the fully-qualified Hostname and IP Address of the Target

B.

Run nslookup from the Windows command line

C.

nslookup displays the server Hostname and IP Address

D.

Run nslookup from Windows > Apps > Services

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Question # 7

When troubleshooting an Avaya Aura® Contact center High Availability (HA) system implementation, where can you view HA cluster switchover allowable variable information that displays pass or FAIL flags for the HA cluster?

A.

SMMC System Tray > HA Cluster information

B.

SMMC System Tray > Database information

C.

SMMC System Tray > General information

D.

SMMC System Tray > System information

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Question # 8

A Contact Center administrator requires information on Contact Center components such as skillset properties, application properties, agent properties, and CDN properties.

Which Historical Report folder (category) should be examined?

A.

Contact Summary

B.

Configuration

C.

Agent Performance

D.

Call-by-Call

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