212-89 Exam Dumps - EC Council Certified Incident Handler (ECIH v3)

Comprehensive and Detailed Explanation (ECIH-aligned):

This scenario highlights a preparation phase improvement. ECIH strongly emphasizes the importance of out-of-band communication during incidents, especially when primary systems are compromised.

Option D is correct because VOIP and SMS reporting channels allow incident reporting even when email systems are unavailable or under attack. ECIH identifies out-of-band communication as critical for maintaining coordination and timely escalation during incidents.

Options A–C do not address the reporting failure described.

Establishing alternate communication channels strengthens incident readiness and response resilience, aligning directly with ECIH best practices.

Comprehensive and Detailed Explanation (ECIH-aligned):

Persistent mobile malware that survives antivirus scans indicates deep system compromise. The ECIH Endpoint and Mobile Incident Handling guidance states that when malware cannot be reliably removed, reimaging or OS reinstallation is the safest remediation.

Option C is correct because performing a factory reset or reinstalling the OS ensures complete removal of malicious components and restores device integrity. ECIH cautions that partial containment actions may stop symptoms but not eradicate threats.

Options A and B are temporary containment steps. Option D is ineffective against malware.

Therefore, full OS reinstallation is the correct next action.

Farheen's activity of using the DD tool to create a sector-by-sector mirror image of the original disk is an example of system preservation. This process is crucial in digital forensics for creating an exact copy of a storage device to ensure that the original data remains unchanged during the investigation. By making a forensic duplication, or image, of the disk, Farheen ensures that the static data on the disk is preserved in its current state for thorough analysis, without altering the original evidence. This step allows investigators to work with a precise replica of the data, protecting the integrity of the original evidence.

In cloud computing environments, the responsibility for providing and managing network services, as well as handling incidents related to these services, primarily falls on the cloud service provider. This includes Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) models. The cloud service provider is tasked with ensuring the availability, integrity, and security of the network services they offer. This responsibility includes managing and responding to incidents that may affect these services, ranging from security breaches to performance issues. The cloud service provider employs a variety of tools and techniques to monitor the network, identify potential threats, and implement corrective actions to mitigate any impact on the services and their users.

A Trojan, short for Trojan horse, is a type of malicious software that misleads users of its true intent. It disguises itself as a legitimate and useful program, but once executed, it allows unauthorized access to the user's system. Unlike viruses and worms, Trojans do not replicate themselves but can be just as destructive. They are often used to create a backdoor to a computer system, allowing an attacker to gain access to the system or to deliver other malware. Trojans can be used for a variety of purposes, including stealing information, downloading or uploading files, monitoring the user's screen and keyboard, and more. The term "Trojan" comes from the Greek story of the wooden horse that was used to sneak soldiers into the city of Troy, which is analogous to the deceptive nature of this type of malware in cyber security.

Comprehensive and Detailed Explanation (ECIH-aligned):

Insider threats are among the most difficult risks to detect because insiders often operate within legitimate access boundaries. The ECIH Insider Threat module emphasizes that behavioral analytics is the most effective approach for identifying sophisticated, low-and-slow insider activity.

Option B is correct because behavioral analytics correlates user actions over time to detect anomalies such as unusual transaction patterns, abnormal access times, or deviations from job role norms. This allows detection of malicious behavior that traditional rule-based monitoring may miss.

Options A, C, and D are invasive, unethical, and often illegal, and they contradict ECIH guidance on lawful, proportional monitoring.

ECIH stresses that insider threat programs must balance security, privacy, and legality while providing meaningful detection. Behavioral analytics meets these requirements and provides actionable insights, making Option B the correct answer.

Comprehensive and Detailed Explanation (ECIH-aligned):

ECIH prioritizes containment of the most critical threat vector. The primary server actively exfiltrating data represents the highest risk.

Option B is correct because isolating the primary server immediately stops data loss and attacker control. IoT remediation can follow once core assets are secured.

Options A and D delay containment. Option C causes unnecessary disruption.

ECIH stresses that responders must address the most damaging threat first, making Option B correct.

While technical solutions like antivirus updates, disabling HTML in emails, and web proxy filtering play significant roles in securing email systems, the best method to prevent email incidents is often considered to be end-user training. This is because many email threats, such as phishing, rely on exploiting user behavior rather than technical vulnerabilities. By educating users on the risks associated with suspicious emails, how to recognize potentially harmful messages, and the importance of not clicking on unknown links or attachments, organizations can significantly reduce the risk of email-related incidents. End-user training empowers individuals to act as a critical line of defense against email-based threats, complementing technical safeguards.