100-140 Exam Dumps - Cisco Certified Support Technician (CCST) IT Support
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Move the interface types from the list on the left to their representations in the image on the right. You will not use all interface types in the list.
Note: You will receive partial credit for each correct response.
C:\Users\Waqas Shahid\Desktop\Mudassir\Untitled.jpgYou receive a call from a user stating that their webcam stopped working. There have been no operating system updates since it was last working.
Which action should you tell the user to perform first?
A user calls help desk to report that they cannot connect to the company's internal WiFi network.
The help desk technician is following the problem-solving process to resolve the user's issue. After defining the problem and gathering detailed information, the technician suspects the most probable cause of the issue is a misconfiguration in the user's network settings.
What should the technician do next?
Move all the problem-solving steps to the answer area and place them in the correct order.
When researching a technical issue and updating the internal documentation, what is the best approach to ensure the information you retrieve is accurate and reliable?